Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_pLSRQIod1lvtB

Counterfeit Quilting Book? Really! Account Deactivated

The Amazon Raiders are at it again. After being suspended for a year with a hacker with NO HELP from Amazon, I suddenly have 2 ASINs that are counterfeit. These 2 ASINs are not in my inventory, nor can the Account Health people tell me where they are. One of these counterfeits is a Quilting book. Yes, a Quilting book. Who is going to spent the time and money to fake a Quilting book? These counterfeit finders, who are stuck back in a corner somewhere and probably hired yesterday, are highly trained to chase down fake quilting books to bust your account. So, Amazon is perfectly fine with deactivating my account while still charging fees on storage and store. 12 years of selling for this!

Had to do the video verification deal at 2:30 AM. Sent all my docs in that represent my company. No good. Since then, I have submitted 4 more times the docs required. Still deactivated. If purchasing my inventory with CASH from thrift stores is not what Amazon wants THEN TELL ME!!!! I WILL GLADLY CLOSE MY STORE!!! When is Amazon going to have CASE MANAGERS? One on one to resolve a problem. You never even know what continent you're getting if you need help. And forget Seller Support. Where were you when you let my account get hacked? Did you video verify him? He looks nothing like my driver's license.

So now I'm $2000 in debt on a credit card from fees incurred by the hacker that he sold and put in his bank and fees still pile on this deactivated account. I am a super small seller doing around $17000 a year just to get by as a retired firefighter. But, I guess am a much larger threat to Amazon selling counterfeit quilting books. They want proof where I get my inventory, I want proof I had a counterfeit quilting book! Who wins here? Who do you think!

44 views
4 replies
Tags:Deactivated
20
Reply
user profile
Seller_pLSRQIod1lvtB

Counterfeit Quilting Book? Really! Account Deactivated

The Amazon Raiders are at it again. After being suspended for a year with a hacker with NO HELP from Amazon, I suddenly have 2 ASINs that are counterfeit. These 2 ASINs are not in my inventory, nor can the Account Health people tell me where they are. One of these counterfeits is a Quilting book. Yes, a Quilting book. Who is going to spent the time and money to fake a Quilting book? These counterfeit finders, who are stuck back in a corner somewhere and probably hired yesterday, are highly trained to chase down fake quilting books to bust your account. So, Amazon is perfectly fine with deactivating my account while still charging fees on storage and store. 12 years of selling for this!

Had to do the video verification deal at 2:30 AM. Sent all my docs in that represent my company. No good. Since then, I have submitted 4 more times the docs required. Still deactivated. If purchasing my inventory with CASH from thrift stores is not what Amazon wants THEN TELL ME!!!! I WILL GLADLY CLOSE MY STORE!!! When is Amazon going to have CASE MANAGERS? One on one to resolve a problem. You never even know what continent you're getting if you need help. And forget Seller Support. Where were you when you let my account get hacked? Did you video verify him? He looks nothing like my driver's license.

So now I'm $2000 in debt on a credit card from fees incurred by the hacker that he sold and put in his bank and fees still pile on this deactivated account. I am a super small seller doing around $17000 a year just to get by as a retired firefighter. But, I guess am a much larger threat to Amazon selling counterfeit quilting books. They want proof where I get my inventory, I want proof I had a counterfeit quilting book! Who wins here? Who do you think!

Tags:Deactivated
20
44 views
4 replies
Reply
4 replies
user profile
Levi_Dylan_Amazon

Hello @Seller_pLSRQIod1lvtB,

Thank you for reaching out here on the forums.

"Counterfeit Quilting Book? Really! Account Deactivated"

I see that you have concerns with your account and you would like some support and guidance to get this resolved.

So that I can better understand and guide you the best, can you please share any case ID's or performance notifications you received about this concern? This way, I can take a deeper look and potentially pass this information to the appropriate teams.

I am looking forward to your reply. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
Follow this discussion to be notified of new activity
user profile
Seller_pLSRQIod1lvtB

Counterfeit Quilting Book? Really! Account Deactivated

The Amazon Raiders are at it again. After being suspended for a year with a hacker with NO HELP from Amazon, I suddenly have 2 ASINs that are counterfeit. These 2 ASINs are not in my inventory, nor can the Account Health people tell me where they are. One of these counterfeits is a Quilting book. Yes, a Quilting book. Who is going to spent the time and money to fake a Quilting book? These counterfeit finders, who are stuck back in a corner somewhere and probably hired yesterday, are highly trained to chase down fake quilting books to bust your account. So, Amazon is perfectly fine with deactivating my account while still charging fees on storage and store. 12 years of selling for this!

Had to do the video verification deal at 2:30 AM. Sent all my docs in that represent my company. No good. Since then, I have submitted 4 more times the docs required. Still deactivated. If purchasing my inventory with CASH from thrift stores is not what Amazon wants THEN TELL ME!!!! I WILL GLADLY CLOSE MY STORE!!! When is Amazon going to have CASE MANAGERS? One on one to resolve a problem. You never even know what continent you're getting if you need help. And forget Seller Support. Where were you when you let my account get hacked? Did you video verify him? He looks nothing like my driver's license.

So now I'm $2000 in debt on a credit card from fees incurred by the hacker that he sold and put in his bank and fees still pile on this deactivated account. I am a super small seller doing around $17000 a year just to get by as a retired firefighter. But, I guess am a much larger threat to Amazon selling counterfeit quilting books. They want proof where I get my inventory, I want proof I had a counterfeit quilting book! Who wins here? Who do you think!

44 views
4 replies
Tags:Deactivated
20
Reply
user profile
Seller_pLSRQIod1lvtB

Counterfeit Quilting Book? Really! Account Deactivated

The Amazon Raiders are at it again. After being suspended for a year with a hacker with NO HELP from Amazon, I suddenly have 2 ASINs that are counterfeit. These 2 ASINs are not in my inventory, nor can the Account Health people tell me where they are. One of these counterfeits is a Quilting book. Yes, a Quilting book. Who is going to spent the time and money to fake a Quilting book? These counterfeit finders, who are stuck back in a corner somewhere and probably hired yesterday, are highly trained to chase down fake quilting books to bust your account. So, Amazon is perfectly fine with deactivating my account while still charging fees on storage and store. 12 years of selling for this!

Had to do the video verification deal at 2:30 AM. Sent all my docs in that represent my company. No good. Since then, I have submitted 4 more times the docs required. Still deactivated. If purchasing my inventory with CASH from thrift stores is not what Amazon wants THEN TELL ME!!!! I WILL GLADLY CLOSE MY STORE!!! When is Amazon going to have CASE MANAGERS? One on one to resolve a problem. You never even know what continent you're getting if you need help. And forget Seller Support. Where were you when you let my account get hacked? Did you video verify him? He looks nothing like my driver's license.

So now I'm $2000 in debt on a credit card from fees incurred by the hacker that he sold and put in his bank and fees still pile on this deactivated account. I am a super small seller doing around $17000 a year just to get by as a retired firefighter. But, I guess am a much larger threat to Amazon selling counterfeit quilting books. They want proof where I get my inventory, I want proof I had a counterfeit quilting book! Who wins here? Who do you think!

Tags:Deactivated
20
44 views
4 replies
Reply
user profile

Counterfeit Quilting Book? Really! Account Deactivated

by Seller_pLSRQIod1lvtB

The Amazon Raiders are at it again. After being suspended for a year with a hacker with NO HELP from Amazon, I suddenly have 2 ASINs that are counterfeit. These 2 ASINs are not in my inventory, nor can the Account Health people tell me where they are. One of these counterfeits is a Quilting book. Yes, a Quilting book. Who is going to spent the time and money to fake a Quilting book? These counterfeit finders, who are stuck back in a corner somewhere and probably hired yesterday, are highly trained to chase down fake quilting books to bust your account. So, Amazon is perfectly fine with deactivating my account while still charging fees on storage and store. 12 years of selling for this!

Had to do the video verification deal at 2:30 AM. Sent all my docs in that represent my company. No good. Since then, I have submitted 4 more times the docs required. Still deactivated. If purchasing my inventory with CASH from thrift stores is not what Amazon wants THEN TELL ME!!!! I WILL GLADLY CLOSE MY STORE!!! When is Amazon going to have CASE MANAGERS? One on one to resolve a problem. You never even know what continent you're getting if you need help. And forget Seller Support. Where were you when you let my account get hacked? Did you video verify him? He looks nothing like my driver's license.

So now I'm $2000 in debt on a credit card from fees incurred by the hacker that he sold and put in his bank and fees still pile on this deactivated account. I am a super small seller doing around $17000 a year just to get by as a retired firefighter. But, I guess am a much larger threat to Amazon selling counterfeit quilting books. They want proof where I get my inventory, I want proof I had a counterfeit quilting book! Who wins here? Who do you think!

Tags:Deactivated
20
44 views
4 replies
Reply
4 replies
4 replies
Quick filters
Sort by
user profile
Levi_Dylan_Amazon

Hello @Seller_pLSRQIod1lvtB,

Thank you for reaching out here on the forums.

"Counterfeit Quilting Book? Really! Account Deactivated"

I see that you have concerns with your account and you would like some support and guidance to get this resolved.

So that I can better understand and guide you the best, can you please share any case ID's or performance notifications you received about this concern? This way, I can take a deeper look and potentially pass this information to the appropriate teams.

I am looking forward to your reply. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
Follow this discussion to be notified of new activity
user profile
Levi_Dylan_Amazon

Hello @Seller_pLSRQIod1lvtB,

Thank you for reaching out here on the forums.

"Counterfeit Quilting Book? Really! Account Deactivated"

I see that you have concerns with your account and you would like some support and guidance to get this resolved.

So that I can better understand and guide you the best, can you please share any case ID's or performance notifications you received about this concern? This way, I can take a deeper look and potentially pass this information to the appropriate teams.

I am looking forward to your reply. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
user profile
Levi_Dylan_Amazon

Hello @Seller_pLSRQIod1lvtB,

Thank you for reaching out here on the forums.

"Counterfeit Quilting Book? Really! Account Deactivated"

I see that you have concerns with your account and you would like some support and guidance to get this resolved.

So that I can better understand and guide you the best, can you please share any case ID's or performance notifications you received about this concern? This way, I can take a deeper look and potentially pass this information to the appropriate teams.

I am looking forward to your reply. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
Reply
Follow this discussion to be notified of new activity