QR Codes on Packaging and Inserts
If we create stickers to go on the outside of our packaging and inserts that go in the packaging - can they both have a QR code that states "reorder" and redirects to our storefront? Does this follow all policies?
I tried reading some old forums to help answer my question but the answers were somewhat conflicting.
QR Codes on Packaging and Inserts
If we create stickers to go on the outside of our packaging and inserts that go in the packaging - can they both have a QR code that states "reorder" and redirects to our storefront? Does this follow all policies?
I tried reading some old forums to help answer my question but the answers were somewhat conflicting.
4 replies
Seller_Hi7wbO2Kbo6bl
No it does not. You may not redirect customers to your website. You may not learn and use buyer email address, etc.
TaylorR_Amazon
Hello , good question!Check out the Seller University video on product insert compliance. To summarize: You don't want to include anything that would affect the customer's feedback, though you can add inserts that thank customers for their orders and request a review based on their experience. Do not offer compensation/incentives for their review or request a specific review.
As stated, you may not attempt to circumvent the Amazon sales process or divert Amazon customers to another website. Do not ask the customer to contact you outside of the Buyer-Seller Messaging platform.
This makes me want to say that what you are describing should be allowed (assuming you meant your Amazon storefront). You can always open a case with Seller Support to verify the policy.
