Request for Assistance with Account Reactivation

Amazon Seller forums

I hope this message finds you well. I am writing regarding the deactivation of my Amazon account, which occurred following an unsuccessful video call identity verification. During the call, I provided the documents I had available, but unfortunately, I was unable to produce some necessary documents at that time, which led to the failure of the verification process.

Since then, I have gathered all the required documents and have submitted multiple appeals in an effort to reactivate my account. However, I have been informed that the account cannot be reinstated. I am deeply committed to resolving this issue and ensuring compliance with Amazon’s requirements.

I kindly request guidance or any advice on how I might rectify this situation and work towards reactivation. If there are any additional steps I can take or further documentation I can provide, please let me know.

Your assistance in this matter would be greatly appreciated. Thank you for your time and understanding. I look forward to your response.