Coupons and Promotions
As a new seller on Amazon, I am trying to get my brand and products in front on consumers, so I've tried to create promotions and coupons.
Here's what I have experienced so far.
1) BOGO Promotions - the promotion NEVER showed up on any of the product pages. When contacting seller support this is what I was told.
"Amazon frequently experiments to optimize our shoppers’ experience. These experiments may cause changes in how, whether or if promotions display, as we seek to display the best promotions. Amazon is unable to alter this experience to display specific promotions. Contacting Amazon will not change which promotions display."
Basically, good luck having the promotion show up on the product listing page or your brand store.
2) Coupons - Currently, I only have 11 products available to purchase, I figured having a coupon will get consumers to try my beauty brand. Unfortunately, 8 ASINs were suppressed because there's NO SALES HISTORY! How the heck am I supposed to have sales when I recently joined the platform?
Any sellers having the same issues? If so, how are you resolving them?
Thanks!
Coupons and Promotions
As a new seller on Amazon, I am trying to get my brand and products in front on consumers, so I've tried to create promotions and coupons.
Here's what I have experienced so far.
1) BOGO Promotions - the promotion NEVER showed up on any of the product pages. When contacting seller support this is what I was told.
"Amazon frequently experiments to optimize our shoppers’ experience. These experiments may cause changes in how, whether or if promotions display, as we seek to display the best promotions. Amazon is unable to alter this experience to display specific promotions. Contacting Amazon will not change which promotions display."
Basically, good luck having the promotion show up on the product listing page or your brand store.
2) Coupons - Currently, I only have 11 products available to purchase, I figured having a coupon will get consumers to try my beauty brand. Unfortunately, 8 ASINs were suppressed because there's NO SALES HISTORY! How the heck am I supposed to have sales when I recently joined the platform?
Any sellers having the same issues? If so, how are you resolving them?
Thanks!
1 reply
Rose_Amazon
Congrats and Welcome to the Forums @Seller_eXpKsL74EsWQX
We are happy to have you here.
Have you tried using the Percentage Off Promotion, that may be an option for you. Including a quick read on Create a promotion.
There is also the New Seller group within the Seller Forums that provides a safe space for new Sellers to post any questions, interact with and learn from other Seller's threads, and meet and network with other new Sellers. If you haven’t already visited the group, you can access them by following the steps below:
• Top of your dashboard, click on Groups
• Under Discussion group, click on New Seller Community
I included some helpful links and a thread below for newbies:
Many brands and products are in restricted categories or require approval:
Categories and products requiring approval
Read what you agreed to, when you signed up:
Amazon Services Business Solutions Agreement
Best regards and have a good weekend.
Rose_Amazon