lost buy box
hi team i lost our buy box option on all 12 product listings. Can someone connect or explain what are doing wrong? i spoke to support team they said eveything looks fine. ODR is below 1%, account health is good still not sure whats new or what are we doing wrong?
lost buy box
hi team i lost our buy box option on all 12 product listings. Can someone connect or explain what are doing wrong? i spoke to support team they said eveything looks fine. ODR is below 1%, account health is good still not sure whats new or what are we doing wrong?
3 replies
Seller_kNAboD6kRgVt7
There is a secret recipe for the buy box and no one can tell you what is in it. Some of the factors are price, quantity on hand, length of time selling on Amazon, delivery time promise, account health, etc. And no one knows which of these factors have how much weight. And there are likely factors that we don't even know exist. And some items have no one getting a buy box. And so on.....
Seller_sMEabcP0eQvG5
Hi, did you get your problem solved? We had the same problem, all the products were lost in the buy box yesterday.
Christine_Amazon
Hello @Seller_E93xOB17DUX7xand @Seller_sMEabcP0eQvG5
Christine here from Amazon Forums.
I was wondering if you can share with me your cases with Seller Support?
Christine.
