I'm a wall art and wall hanging seller.

From yesterday, I found that Amazon is keeping changing my product size for most of my ASINs and the the new size created will automatically replace my original size and selling price.

Such as: my product size is 17"x30" and the selling price is $109.9, and Amazon just automatically created a new size 59L" x 33W" to replace 17"x30" and the selling price is also $109.9 which is much lower that it should be, that's crazy. And they even created the size option that I couldn't sell.

This is not a very rare situation, but most of the ASINs in my store are like this.

I tried contact the help centre and they told me that the Product size editing rights is currently under Amazon Team so I can't edit the size from my seller backend.

I'm still waiting for the response (Case ID: 16824409241), but a buyer just ordered a product size that created by Amazon which I cannot offer to, and if I cancel this order it will effect my seller performance (Case ID: 16831080011).

I hope someone can quickly solve this problem because I really don't know what I should do to avoid customers placing orders with the wrong size and wrong price.

Please help me!!

@Michelle_Amazon@Josh_Amazon@KJ_Amazon