Hello,

I am posting here out of frustration with the ongoing delay from Amazon Selling Partner Support. My funds have been on hold for weeks due to a complaint about a product that I never sold. The listing was removed, there were no customer orders, and the product was never shipped.

Despite explaining this clearly, I keep getting the same generic replies. No real solution has been offered. This is causing serious financial difficulty for me.

I run a dropshipping business using trusted sources like Amazon Business. It is not possible for me to sell counterfeit products in my model. I have also contacted the rights owner using multiple email addresses, but there has been no response from them.

I am very disappointed with the way the support team is handling this issue. There is no clear timeline, no accountability, and no proper communication.

This issue needs to be resolved now. I am asking Amazon to release my payment and stop delaying this any further. If this continues, I will be forced to escalate this complaint formally.

Thank you.