Buyer request QR code - left negative feedback
Buyer opened return request, after amazon dressed prepaid return label the buyer message me request for QR code for return cause he is unable to print the label.
Then I told him how to download the label and bring the return item to the UPS store, they will help him to print.
There might be a fee for printing the label so the buyer kept asking me to email the QR code to him so he can return the item for free.
Buyer opened A-Z claims and closed by amazon, then he come back to me kept asking for QR code.
I explained why I am not able to send him the QR code, then buyer left 2 negative feedback,
even on the order he request cancelled before.
Order# 111-6531804-4020248 This order is cancelled and never shipped out,
Order# 111-1168612-0678654 Because I am not able to send him the QR code then he start to falsely accusing my product is not as described :(
Buyer request QR code - left negative feedback
Buyer opened return request, after amazon dressed prepaid return label the buyer message me request for QR code for return cause he is unable to print the label.
Then I told him how to download the label and bring the return item to the UPS store, they will help him to print.
There might be a fee for printing the label so the buyer kept asking me to email the QR code to him so he can return the item for free.
Buyer opened A-Z claims and closed by amazon, then he come back to me kept asking for QR code.
I explained why I am not able to send him the QR code, then buyer left 2 negative feedback,
even on the order he request cancelled before.
Order# 111-6531804-4020248 This order is cancelled and never shipped out,
Order# 111-1168612-0678654 Because I am not able to send him the QR code then he start to falsely accusing my product is not as described :(
1 reply
Xander_Amazon
Hey @Seller_1TvGrhgUUauAz- Since it has been a week since you last posted, any updates? I'd appeal and make sure you submit all documentation and timeline of events.