Our product is misclassified as a drug by Amazon! Please help
Hello,
Our product detailed page was removed, and I need assistance with this matter. Our product is a pet dietary supplement, not a drug. We have thoroughly reviewed our images, bullet points, and product descriptions and can confirm that there are no prohibited words or phrases present. Additionally, there are no references to "drugs" or similar terms in our product detail page.
@Cooper_Amazon
@Troy_Amazon
@Blake_Amazon
@Glenn_Amazon
2 replies
Seller_cHgGBRe66qdzA
Amazon requested an NDC Code from us, but even their own AI tool gives the following response for pet suplement. I would appreciate any solution for this issue.
Cooper_Amazon
Good Morning @Seller_cHgGBRe66qdzA,
I just wanted to stop by and see if you still required assistance regarding the ASIN that is possibly being misclassified as a drug?
If you by chance have contacted Selling Partner Support already regarding this issue, please provide the relevant case ID so we can begin investigating.
If the issue is already resolved, please disregard this message and have a wonderful week. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon.
Sincerely, Cooper_Amazon
