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Seller_d3Pf9rrMfopxt

Amazon setting my inventory to zero every time i update a listing

Hi There,
I sell various items on handmade (mainly personalised) and I do make changes on the listings now and again perhaps to alter description etc. Recently when I have finished updating and saving my listing I have noted that for some obscure reason Amazon now sets my inventory to 0 and makes it inactive. i then have to go onto my inventory and reset the stock level.
I don’t use any inventory upload files or anything fancy like that and it has never been a problem until recently (last two weeks or so at a guess).
Anyone else have that issue?
Thank you in advance for your help

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5 replies
Manage Inventory
Tags:Inventory
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user profile
Seller_d3Pf9rrMfopxt

Amazon setting my inventory to zero every time i update a listing

Hi There,
I sell various items on handmade (mainly personalised) and I do make changes on the listings now and again perhaps to alter description etc. Recently when I have finished updating and saving my listing I have noted that for some obscure reason Amazon now sets my inventory to 0 and makes it inactive. i then have to go onto my inventory and reset the stock level.
I don’t use any inventory upload files or anything fancy like that and it has never been a problem until recently (last two weeks or so at a guess).
Anyone else have that issue?
Thank you in advance for your help

Manage Inventory
Tags:Inventory
00
27 views
5 replies
Reply
5 replies
user profile
Julia_Amzn
In reply to: Seller_d3Pf9rrMfopxt’s post

Hello @ Keepsake_Gifts_Cards,

Hope you have a good start of the day :slight_smile:

I want to check if you are still facing issues with your inventory upload and also if you have contacted Seller Support.

Bests,
Julia.

00
user profile
Seller_d3Pf9rrMfopxt
In reply to: Seller_d3Pf9rrMfopxt’s post

Hi There,

I was still having problems yesterday.
I have contacted and re-opened the case 3 times with seller support who sadly do not take the time to read the actual issue but browse over, make assumptions and send pointless generic links which are completely irrelevant. I am awaiting someone else to reply but i do not hold out much hope.

00
user profile
Seller_THZsxyjTuTgvU
In reply to: Seller_d3Pf9rrMfopxt’s post

This has been happening to me too (also Handmade seller) I think yesterday morning was the last time it happened but it has been going on all week

10
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Seller_d3Pf9rrMfopxt

Amazon setting my inventory to zero every time i update a listing

Hi There,
I sell various items on handmade (mainly personalised) and I do make changes on the listings now and again perhaps to alter description etc. Recently when I have finished updating and saving my listing I have noted that for some obscure reason Amazon now sets my inventory to 0 and makes it inactive. i then have to go onto my inventory and reset the stock level.
I don’t use any inventory upload files or anything fancy like that and it has never been a problem until recently (last two weeks or so at a guess).
Anyone else have that issue?
Thank you in advance for your help

27 views
5 replies
Manage Inventory
Tags:Inventory
00
Reply
user profile
Seller_d3Pf9rrMfopxt

Amazon setting my inventory to zero every time i update a listing

Hi There,
I sell various items on handmade (mainly personalised) and I do make changes on the listings now and again perhaps to alter description etc. Recently when I have finished updating and saving my listing I have noted that for some obscure reason Amazon now sets my inventory to 0 and makes it inactive. i then have to go onto my inventory and reset the stock level.
I don’t use any inventory upload files or anything fancy like that and it has never been a problem until recently (last two weeks or so at a guess).
Anyone else have that issue?
Thank you in advance for your help

Manage Inventory
Tags:Inventory
00
27 views
5 replies
Reply
user profile

Amazon setting my inventory to zero every time i update a listing

by Seller_d3Pf9rrMfopxt

Hi There,
I sell various items on handmade (mainly personalised) and I do make changes on the listings now and again perhaps to alter description etc. Recently when I have finished updating and saving my listing I have noted that for some obscure reason Amazon now sets my inventory to 0 and makes it inactive. i then have to go onto my inventory and reset the stock level.
I don’t use any inventory upload files or anything fancy like that and it has never been a problem until recently (last two weeks or so at a guess).
Anyone else have that issue?
Thank you in advance for your help

Manage Inventory
Tags:Inventory
00
27 views
5 replies
Reply
5 replies
5 replies
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Julia_Amzn
In reply to: Seller_d3Pf9rrMfopxt’s post

Hello @ Keepsake_Gifts_Cards,

Hope you have a good start of the day :slight_smile:

I want to check if you are still facing issues with your inventory upload and also if you have contacted Seller Support.

Bests,
Julia.

00
user profile
Seller_d3Pf9rrMfopxt
In reply to: Seller_d3Pf9rrMfopxt’s post

Hi There,

I was still having problems yesterday.
I have contacted and re-opened the case 3 times with seller support who sadly do not take the time to read the actual issue but browse over, make assumptions and send pointless generic links which are completely irrelevant. I am awaiting someone else to reply but i do not hold out much hope.

00
user profile
Seller_THZsxyjTuTgvU
In reply to: Seller_d3Pf9rrMfopxt’s post

This has been happening to me too (also Handmade seller) I think yesterday morning was the last time it happened but it has been going on all week

10
Follow this discussion to be notified of new activity
user profile
Julia_Amzn
In reply to: Seller_d3Pf9rrMfopxt’s post

Hello @ Keepsake_Gifts_Cards,

Hope you have a good start of the day :slight_smile:

I want to check if you are still facing issues with your inventory upload and also if you have contacted Seller Support.

Bests,
Julia.

00
user profile
Julia_Amzn
In reply to: Seller_d3Pf9rrMfopxt’s post

Hello @ Keepsake_Gifts_Cards,

Hope you have a good start of the day :slight_smile:

I want to check if you are still facing issues with your inventory upload and also if you have contacted Seller Support.

Bests,
Julia.

00
Reply
user profile
Seller_d3Pf9rrMfopxt
In reply to: Seller_d3Pf9rrMfopxt’s post

Hi There,

I was still having problems yesterday.
I have contacted and re-opened the case 3 times with seller support who sadly do not take the time to read the actual issue but browse over, make assumptions and send pointless generic links which are completely irrelevant. I am awaiting someone else to reply but i do not hold out much hope.

00
user profile
Seller_d3Pf9rrMfopxt
In reply to: Seller_d3Pf9rrMfopxt’s post

Hi There,

I was still having problems yesterday.
I have contacted and re-opened the case 3 times with seller support who sadly do not take the time to read the actual issue but browse over, make assumptions and send pointless generic links which are completely irrelevant. I am awaiting someone else to reply but i do not hold out much hope.

00
Reply
user profile
Seller_THZsxyjTuTgvU
In reply to: Seller_d3Pf9rrMfopxt’s post

This has been happening to me too (also Handmade seller) I think yesterday morning was the last time it happened but it has been going on all week

10
user profile
Seller_THZsxyjTuTgvU
In reply to: Seller_d3Pf9rrMfopxt’s post

This has been happening to me too (also Handmade seller) I think yesterday morning was the last time it happened but it has been going on all week

10
Reply
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