Account Wrongfully Deactivated
Our account has been deactivated due to VAT liability, despite our company not being VAT registered (we haven't met the revenue threshold yet).
They wrongfully believed we were based outside of the UK, but we have provided plenty of evidence to prove otherwise: passport, invoices, certificate of incorporation, etc.
Seller Support is not replying to messages. It has been over a month since our privileges were removed.
We called the account health "specialist" and all they told us was to message support again, but they are not replying.
How can we fix this?
Account Wrongfully Deactivated
Our account has been deactivated due to VAT liability, despite our company not being VAT registered (we haven't met the revenue threshold yet).
They wrongfully believed we were based outside of the UK, but we have provided plenty of evidence to prove otherwise: passport, invoices, certificate of incorporation, etc.
Seller Support is not replying to messages. It has been over a month since our privileges were removed.
We called the account health "specialist" and all they told us was to message support again, but they are not replying.
How can we fix this?
7 replies
Seller_RlZVPg3d6ZUGP
Your address is a virtual office which Amazon doesnt like - where do you get your stock delivered to and is that address on your account?
