Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_UVctnnuLNOUT7

Verification Pending

What should I do to reactivate my account

I have received the below email with no reasons to explain as to why this has happened.

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support/Selling Partner Support with any questions you may have or if you believe there was an error: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

I believe I have met all KYC requirements and don't have any duplicate accounts. Documents I have provided are as follows:

- UK Passport - UK bank statement (Home address) - UK Bank Statement (Business Address in Company Name) - Debit card details matching UK Business Account All statements dated within last 30 days

6 views
0 replies
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_UVctnnuLNOUT7

Verification Pending

What should I do to reactivate my account

I have received the below email with no reasons to explain as to why this has happened.

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support/Selling Partner Support with any questions you may have or if you believe there was an error: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

I believe I have met all KYC requirements and don't have any duplicate accounts. Documents I have provided are as follows:

- UK Passport - UK bank statement (Home address) - UK Bank Statement (Business Address in Company Name) - Debit card details matching UK Business Account All statements dated within last 30 days

Tags:Account Health, Deactivated
00
6 views
0 replies
Reply
0 replies
Follow this discussion to be notified of new activity
user profile
Seller_UVctnnuLNOUT7

Verification Pending

What should I do to reactivate my account

I have received the below email with no reasons to explain as to why this has happened.

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support/Selling Partner Support with any questions you may have or if you believe there was an error: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

I believe I have met all KYC requirements and don't have any duplicate accounts. Documents I have provided are as follows:

- UK Passport - UK bank statement (Home address) - UK Bank Statement (Business Address in Company Name) - Debit card details matching UK Business Account All statements dated within last 30 days

6 views
0 replies
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_UVctnnuLNOUT7

Verification Pending

What should I do to reactivate my account

I have received the below email with no reasons to explain as to why this has happened.

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support/Selling Partner Support with any questions you may have or if you believe there was an error: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

I believe I have met all KYC requirements and don't have any duplicate accounts. Documents I have provided are as follows:

- UK Passport - UK bank statement (Home address) - UK Bank Statement (Business Address in Company Name) - Debit card details matching UK Business Account All statements dated within last 30 days

Tags:Account Health, Deactivated
00
6 views
0 replies
Reply
user profile

Verification Pending

by Seller_UVctnnuLNOUT7

What should I do to reactivate my account

I have received the below email with no reasons to explain as to why this has happened.

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support/Selling Partner Support with any questions you may have or if you believe there was an error: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

I believe I have met all KYC requirements and don't have any duplicate accounts. Documents I have provided are as follows:

- UK Passport - UK bank statement (Home address) - UK Bank Statement (Business Address in Company Name) - Debit card details matching UK Business Account All statements dated within last 30 days

Tags:Account Health, Deactivated
00
6 views
0 replies
Reply
0 replies
0 replies
Quick filters
Sort by
Follow this discussion to be notified of new activity
Follow this discussion to be notified of new activity