buy box lost
Dear Amazon Seller Support Team,
@Michelle_Amazon, @Atlas_Amazon, @Nano_Amazon, @Dougal_Amazon, @Roberto_Amazon
I noticed that my store lost the buy box for some categories, and I have confirmed that our account is in good condition. I have also made adjustments to the products, which has affected my sales plan
Hope the Amazon team can help request a manual review of the buy box eligibility, it will be greatly appreciated! CaseID: 15895257931
buy box lost
Dear Amazon Seller Support Team,
@Michelle_Amazon, @Atlas_Amazon, @Nano_Amazon, @Dougal_Amazon, @Roberto_Amazon
I noticed that my store lost the buy box for some categories, and I have confirmed that our account is in good condition. I have also made adjustments to the products, which has affected my sales plan
Hope the Amazon team can help request a manual review of the buy box eligibility, it will be greatly appreciated! CaseID: 15895257931
2 replies
Jameson_Amazon
Hi @Seller_iodjT0DVPxIyz,
Thank you for reaching out on the Seller Forums and for your patience here!
I wanted to let you know that I have escalated case # 15895257931 internally for further review. Someone from that escalation team may reach out to you, so please keep an eye on your case log for any potential correspondences.
I will be sure to let you know once I hear any updates on my end.
In the meantime, please let me know if you have any additional questions!
All the best,
Jameson
