Trying to add and verify a new bank account
Hey guys,
I added a new bank account a week ago. Amazon asked for a statement. When I uploaded the statement, I got the error:
Sorry, something went wrong. We are working on getting this fixed, as soon as we can. Please try again later.
Tried to upload for a week. Is anybody experiencing the same? What to do? Support just told me to clear cache lol. Tried different devices and browsers. Looks like it's on the amazon side.
Trying to add and verify a new bank account
Hey guys,
I added a new bank account a week ago. Amazon asked for a statement. When I uploaded the statement, I got the error:
Sorry, something went wrong. We are working on getting this fixed, as soon as we can. Please try again later.
Tried to upload for a week. Is anybody experiencing the same? What to do? Support just told me to clear cache lol. Tried different devices and browsers. Looks like it's on the amazon side.
1 reply
Connor_Amazon
Hi @Seller_TXvnozx5X8zO4
Connor from Amazon here, thanks for reaching out.
Since you already reached out to support and still see this error, can you share the case ID here with me so that I can take a closer look on my end.
Best,
Connor
