Account re-verification - please help
In order to re-verify the account I have been asked to upload a tax document.
I am happy to do this but I cannot find where to upload it. In the message it asked me to:
- Go to the “Identity information” section of Seller Central.
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard - Follow the prompts to upload the required document.
- Click “Save” and “Submit for verification”.
The only place on this page that you can upload a document is at the bottom in the power of attorney section. It says:
Power of Attorney should be on a business letter head containing business name and Point of Contact name as provided while registering. A sample can be found on the help page.
Document should be signed by legal representative of business.
Document should have been issued on or after 25 Nov 2022
You can upload a document here but it appears that it wants a power of attorney letter. Shall I upload my tax document here?
Account re-verification - please help
In order to re-verify the account I have been asked to upload a tax document.
I am happy to do this but I cannot find where to upload it. In the message it asked me to:
- Go to the “Identity information” section of Seller Central.
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard - Follow the prompts to upload the required document.
- Click “Save” and “Submit for verification”.
The only place on this page that you can upload a document is at the bottom in the power of attorney section. It says:
Power of Attorney should be on a business letter head containing business name and Point of Contact name as provided while registering. A sample can be found on the help page.
Document should be signed by legal representative of business.
Document should have been issued on or after 25 Nov 2022
You can upload a document here but it appears that it wants a power of attorney letter. Shall I upload my tax document here?
19 replies
Seller_7VbclcPFFRTnc
Upload either the recent letter from hmrc telling you its time to submit your tax return or, call them and ask for a utr confirmation letter
Others have had this recently and its the hmrc letter
I believe the mods were tagged and asked why the wording is so bad
Seller_qTYNRbA8MrDT8
I uploaded my tax document and then received this message back:
We received your request to change the business registered on your account.
Why did I receive this message?
We need some further information to proceed with your request.
What information do I need to provide?
Reply to this message with the following information, so that we can review your request:
– The reason for changing the business registered on your selling on Amazon account.
– The relationship between your current business and the new business that you want to register.
– The name, including legal entity, of the new business that you want to register. Examples of legal entities include a sole proprietorship, a limited company, and a non-profit organization.
– Confirm if your current business will continue to exist.
– Confirm all the beneficial owners of your current business. A beneficial owner is a natural person who directly or indirectly owns more than 25% of the shares or voting rights in your business.
– Confirm the country of establishment of the new business.
– Confirm all the beneficial owners of the new business.
Any ideas why this has happened?
Thanks.
Seller_N8sdIVWmCyj2a
I had the exact same issue last month just upload your HMRC document in the space for power of attorney of letter 
