Amazon Pending Action almost 2 months!!!
I submitted my application for brand registry on April 4, 2024. The case status was showing answered for a couple weeks even though I didn’t get a single reply. Recently, I resubmitted every document that’s needed in the proper format. But the status of my brand registry application still reads "Pending Amazon Action".
My question is - is this a normal part of the process, or has something potentially gone wrong? I am told on different forums that others got there brand registered in a few days. I'm worried that I did something wrong. It has now been almost 2 months for me. I’m getting no responses and no help.
I understand that the process takes time, but I just want to make sure that I'm on the right track and that there aren't any issues with my application that I need to address. Any insights or advice from those who have been through the process or who are familiar with it would be greatly appreciated. Any insight or help would be appreciated. And I can resubmit another application because my brand name says under review.
I feel that if someone can just look at the documents I submitted then we can fix these issues right away. And then my supplier can stop yelling at me to give him the SKU. And I don’t want to create a listing as generic for my product. I need brand registry.
Amazon Pending Action almost 2 months!!!
I submitted my application for brand registry on April 4, 2024. The case status was showing answered for a couple weeks even though I didn’t get a single reply. Recently, I resubmitted every document that’s needed in the proper format. But the status of my brand registry application still reads "Pending Amazon Action".
My question is - is this a normal part of the process, or has something potentially gone wrong? I am told on different forums that others got there brand registered in a few days. I'm worried that I did something wrong. It has now been almost 2 months for me. I’m getting no responses and no help.
I understand that the process takes time, but I just want to make sure that I'm on the right track and that there aren't any issues with my application that I need to address. Any insights or advice from those who have been through the process or who are familiar with it would be greatly appreciated. Any insight or help would be appreciated. And I can resubmit another application because my brand name says under review.
I feel that if someone can just look at the documents I submitted then we can fix these issues right away. And then my supplier can stop yelling at me to give him the SKU. And I don’t want to create a listing as generic for my product. I need brand registry.
2 replies
Seller_CW0P5hgbsiqWX
Of course, I do not know what documents you sent, and it probably makes no difference. What does make a difference is if your brand already exists in the real works prior to coming to the Amazon sit. If it does exist, you should have no problem, if you are trying to start a brand, using the Amazon site, thar is a whole different story. Amazon only offers sellers a platform to sell their brand on. Amazon does not tell you how to create a brand,
1. If your brand product really exists in the real world, your products will meet all US standards for packaging (child safety warnings, metal content, made in what country, warranty info, expirations, contact info, etc......as it pertains to the item sold), have all COC's necessary on file in your brand/company name, have GS1 registered UPC's in your business name on the product, even have MSDS's on hand in your company/brand name, just to start. Your own brand URL where customers can purchase your product line is always helpful but not necessary. In addition, it is always helpful to be able to show retailers around the country who carry your line of products. USTPO registered Trademark should not be pending, but the final determination document. When you were approved by your Liability Insurance Company, they asked for all of the same information prior to issuing the policy, so what Amazon asks for is no different.
2. Now if your brand does not exist, any one of these can cause a problem.
- Are you approved to sell in the category?
- Are you approved to sell the product?
- Your UPC does not match the GS1 data base.
- Don’t request a UPC exemption when you are a manufacturer?
- Your packaging does not meet US standards.
- Does your product have proper labeling and packaging in an easy to read format?
- The quality of your photo's need improving.
- Do you have all COC’s that may be necessary, issued from a USA based Lab.
- Do you have the PENDING or FINAL SECESSION from USTPO attesting that your Brand is now yours.
CR_Amazon
@Seller_qYaN3AxbKsPe8
Hello again. This is now the third thread that you have created for this same issue.
Your original thread on this is here, and you had subsequently created this other thread in addition to this one.
Please discontinue creating threads for the same topic as this goes against our community guidelines and can result in your forums account being suspended.
This thread will be closed.
CR_Amazon
