Amazon doesn't pay my account balance for 6 months and suspended my account
Amazon have suspended my individual account without any reason after a successful sale and despite a 5 stars rating from customer blocked my account.
Amazon aren’t paying my last disbursement.
What should I do to get my money back ???
I don’t know how sellers survive here, but I’ve had a terrible experience with this firm !!! They don’t even give your own money back, finding millions of reasons saying that my card is invalid. BS !!!
I use the same card to make purchases on a website, so it’s valid when I buy things, but they say it’s invalid to get my money back…
Please clean this mess out! If you blocked my card on your system it doesn’t mean it’s invalid.
It is valid and I demand my earned money back !!!
Amazon doesn't pay my account balance for 6 months and suspended my account
Amazon have suspended my individual account without any reason after a successful sale and despite a 5 stars rating from customer blocked my account.
Amazon aren’t paying my last disbursement.
What should I do to get my money back ???
I don’t know how sellers survive here, but I’ve had a terrible experience with this firm !!! They don’t even give your own money back, finding millions of reasons saying that my card is invalid. BS !!!
I use the same card to make purchases on a website, so it’s valid when I buy things, but they say it’s invalid to get my money back…
Please clean this mess out! If you blocked my card on your system it doesn’t mean it’s invalid.
It is valid and I demand my earned money back !!!
8 replies
Seller_EJIX7rqDNQJi2
Could you please post here the full suspension notice? Otherwise no one will be able to help you with appealing.
Normally, suspended accounts need to wait months for a disbursement.
Seller_ws3xmVzdXEWPv
Sure,
I have opened a case number: 4955141992 and asked about my money. I have received a few emails back from you assuring that you are doing your best to help me with my enquiry and after that you just blocked my account.
No explanation at all, great attitude from your side…
I have shipped my order, received 5 stars feedback from my customer, but that wasn’t good enough for you and you just shut me down, thanks!
I have outstanding balance £27.37 GBP on my account which you are holding without any reason and not releasing my money back, saying that my card is not valid - it’s not true !!!
AMAZON NOTICE:
Hello
Your Amazon.co.uk Seller account has been deactivated.
Your listings have been removed.
Funds will not be transferred to you but will be held in your account while we work with you to address this issue.
Please ship any open orders to avoid further impact to your account.
Why is this happening?
We found that your account is related to another account that may not be used to sell on the site. Due to the nature of our business, we do not provide details on our investigation methods.
Please ship any open orders. If you have any funds in your account, they will be available after any amounts paid for A-to-Z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
Thanks.
