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Seller_1rhRqXoDzCrpT

Listing Removed From Amazon Catalog

Hi @KJ_Amazon , @Micah_Amazon, @Connor_Amazon

We purchased a wholesale lot of merchandise from a name brand recognized globally and Amazon removed the listing from the catalog - reason being " suspected of being a noise cancellation device for a seat belt".

This has zero electronics, there must be something in the listing page that is triggering the AI and we have no help to figure this out, in addition we are not allowed to edit the page since we did not create the listing.

Anyone have ideas of how to reinstate a listing in this case ? we spoke to account health , seller support & catalog team.....little to zero help

case ID: 16670521871 , 16656972691

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11 replies
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Seller_1rhRqXoDzCrpT

Listing Removed From Amazon Catalog

Hi @KJ_Amazon , @Micah_Amazon, @Connor_Amazon

We purchased a wholesale lot of merchandise from a name brand recognized globally and Amazon removed the listing from the catalog - reason being " suspected of being a noise cancellation device for a seat belt".

This has zero electronics, there must be something in the listing page that is triggering the AI and we have no help to figure this out, in addition we are not allowed to edit the page since we did not create the listing.

Anyone have ideas of how to reinstate a listing in this case ? we spoke to account health , seller support & catalog team.....little to zero help

case ID: 16670521871 , 16656972691

Create and Manage Listings
Tags:Listing deactivated
00
53 views
11 replies
Reply
11 replies
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Seller_LImVvUWeyiCfQ
In reply to: Seller_1rhRqXoDzCrpT’s post

Posting the link to the PDP would be helpful, so others can take a look.

Do you have a notification from Amazon? If so, post that.

Do you have a Letter of Authorization from the brand that is "recognized globally" allowing you to sell their items on Amazon?

10
user profile
Manny_Amazon
In reply to: Seller_1rhRqXoDzCrpT’s post

Hi @Seller_1rhRqXoDzCrpT,

Thanks for posting to the Forums. I've reviewed the details, and see you have reopened case 16670521871. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.

Regards,

- Manny

11
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user profile
Seller_1rhRqXoDzCrpT

Listing Removed From Amazon Catalog

Hi @KJ_Amazon , @Micah_Amazon, @Connor_Amazon

We purchased a wholesale lot of merchandise from a name brand recognized globally and Amazon removed the listing from the catalog - reason being " suspected of being a noise cancellation device for a seat belt".

This has zero electronics, there must be something in the listing page that is triggering the AI and we have no help to figure this out, in addition we are not allowed to edit the page since we did not create the listing.

Anyone have ideas of how to reinstate a listing in this case ? we spoke to account health , seller support & catalog team.....little to zero help

case ID: 16670521871 , 16656972691

53 views
11 replies
Create and Manage Listings
Tags:Listing deactivated
00
Reply
user profile
Seller_1rhRqXoDzCrpT

Listing Removed From Amazon Catalog

Hi @KJ_Amazon , @Micah_Amazon, @Connor_Amazon

We purchased a wholesale lot of merchandise from a name brand recognized globally and Amazon removed the listing from the catalog - reason being " suspected of being a noise cancellation device for a seat belt".

This has zero electronics, there must be something in the listing page that is triggering the AI and we have no help to figure this out, in addition we are not allowed to edit the page since we did not create the listing.

Anyone have ideas of how to reinstate a listing in this case ? we spoke to account health , seller support & catalog team.....little to zero help

case ID: 16670521871 , 16656972691

Create and Manage Listings
Tags:Listing deactivated
00
53 views
11 replies
Reply
user profile

Listing Removed From Amazon Catalog

by Seller_1rhRqXoDzCrpT

Hi @KJ_Amazon , @Micah_Amazon, @Connor_Amazon

We purchased a wholesale lot of merchandise from a name brand recognized globally and Amazon removed the listing from the catalog - reason being " suspected of being a noise cancellation device for a seat belt".

This has zero electronics, there must be something in the listing page that is triggering the AI and we have no help to figure this out, in addition we are not allowed to edit the page since we did not create the listing.

Anyone have ideas of how to reinstate a listing in this case ? we spoke to account health , seller support & catalog team.....little to zero help

case ID: 16670521871 , 16656972691

Create and Manage Listings
Tags:Listing deactivated
00
53 views
11 replies
Reply
11 replies
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Seller_LImVvUWeyiCfQ
In reply to: Seller_1rhRqXoDzCrpT’s post

Posting the link to the PDP would be helpful, so others can take a look.

Do you have a notification from Amazon? If so, post that.

Do you have a Letter of Authorization from the brand that is "recognized globally" allowing you to sell their items on Amazon?

10
user profile
Manny_Amazon
In reply to: Seller_1rhRqXoDzCrpT’s post

Hi @Seller_1rhRqXoDzCrpT,

Thanks for posting to the Forums. I've reviewed the details, and see you have reopened case 16670521871. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.

Regards,

- Manny

11
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user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_1rhRqXoDzCrpT’s post

Posting the link to the PDP would be helpful, so others can take a look.

Do you have a notification from Amazon? If so, post that.

Do you have a Letter of Authorization from the brand that is "recognized globally" allowing you to sell their items on Amazon?

10
user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_1rhRqXoDzCrpT’s post

Posting the link to the PDP would be helpful, so others can take a look.

Do you have a notification from Amazon? If so, post that.

Do you have a Letter of Authorization from the brand that is "recognized globally" allowing you to sell their items on Amazon?

10
Reply
user profile
Manny_Amazon
In reply to: Seller_1rhRqXoDzCrpT’s post

Hi @Seller_1rhRqXoDzCrpT,

Thanks for posting to the Forums. I've reviewed the details, and see you have reopened case 16670521871. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.

Regards,

- Manny

11
user profile
Manny_Amazon
In reply to: Seller_1rhRqXoDzCrpT’s post

Hi @Seller_1rhRqXoDzCrpT,

Thanks for posting to the Forums. I've reviewed the details, and see you have reopened case 16670521871. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.

Regards,

- Manny

11
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