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Seller_bPqNLG6VShvB5

FBA PRO US Account getting charges from Mexico?

I have Mexico on vacation, have NO INVENTORY there. I am getting charges over $200 from Amazon Mexico now. I have one US FBA Pro account. The Rep says I have to merge my accounts? They are really no help, could an actual Rep help me out with this? Selling for 2 years and never had this problem.

They are saying if I have the pro plan i have no choice but to pay for all these other countries, which I know is untrue.

No charges from Canada or South America, just Mexico.

This website, I swear to god, is broken and obtuse on purpose.

Can an actual rep please help me/

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Tags:Billing, Credit card, Holiday, Payments, Transactions
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Seller_bPqNLG6VShvB5

FBA PRO US Account getting charges from Mexico?

I have Mexico on vacation, have NO INVENTORY there. I am getting charges over $200 from Amazon Mexico now. I have one US FBA Pro account. The Rep says I have to merge my accounts? They are really no help, could an actual Rep help me out with this? Selling for 2 years and never had this problem.

They are saying if I have the pro plan i have no choice but to pay for all these other countries, which I know is untrue.

No charges from Canada or South America, just Mexico.

This website, I swear to god, is broken and obtuse on purpose.

Can an actual rep please help me/

Tags:Billing, Credit card, Holiday, Payments, Transactions
00
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2 replies
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Seller_OvL8C4BJWiuS9

The .com account includes the US, CA, MX and Brazil. Are you looking at the charge in pesos?

10
user profile
CR_Amazon

Hello there @Seller_bPqNLG6VShvB5

When you sign up for a selling plan you are automatically enrolled in the the North America Unified account which allows you ability to sell in US, Canada and Mexico.

Here is a 2 minute overview of the North America Unified Account should you want to review.

Additionally, this page has a lot of great resources including FAQ's on the account. Two of which are the below:

What if I don't want to sell on more than one store?

If you have been upgraded to a Unified Account and do not want to sell on another store, keep the store switcher on the country on which you originally registered. Your products will only list on that store.

What fees will I pay if I sell something using my Unified Account?

For all per-item transaction fees, you will pay the fees applicable to the store in which the item was sold. Your monthly Professional selling plan subscription fee will be allocated to each North American store in which you have active listings on your monthly billing day, and will be limited to USD 39.99 or its equivalent in total. For more information about Professional selling plan fees, go to Selling on Amazon Fee Schedule.

This post was also made by a fellow community manager that has additional information.

CR_Amazon

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Seller_bPqNLG6VShvB5

FBA PRO US Account getting charges from Mexico?

I have Mexico on vacation, have NO INVENTORY there. I am getting charges over $200 from Amazon Mexico now. I have one US FBA Pro account. The Rep says I have to merge my accounts? They are really no help, could an actual Rep help me out with this? Selling for 2 years and never had this problem.

They are saying if I have the pro plan i have no choice but to pay for all these other countries, which I know is untrue.

No charges from Canada or South America, just Mexico.

This website, I swear to god, is broken and obtuse on purpose.

Can an actual rep please help me/

31 views
2 replies
Tags:Billing, Credit card, Holiday, Payments, Transactions
00
Reply
user profile
Seller_bPqNLG6VShvB5

FBA PRO US Account getting charges from Mexico?

I have Mexico on vacation, have NO INVENTORY there. I am getting charges over $200 from Amazon Mexico now. I have one US FBA Pro account. The Rep says I have to merge my accounts? They are really no help, could an actual Rep help me out with this? Selling for 2 years and never had this problem.

They are saying if I have the pro plan i have no choice but to pay for all these other countries, which I know is untrue.

No charges from Canada or South America, just Mexico.

This website, I swear to god, is broken and obtuse on purpose.

Can an actual rep please help me/

Tags:Billing, Credit card, Holiday, Payments, Transactions
00
31 views
2 replies
Reply
user profile

FBA PRO US Account getting charges from Mexico?

by Seller_bPqNLG6VShvB5

I have Mexico on vacation, have NO INVENTORY there. I am getting charges over $200 from Amazon Mexico now. I have one US FBA Pro account. The Rep says I have to merge my accounts? They are really no help, could an actual Rep help me out with this? Selling for 2 years and never had this problem.

They are saying if I have the pro plan i have no choice but to pay for all these other countries, which I know is untrue.

No charges from Canada or South America, just Mexico.

This website, I swear to god, is broken and obtuse on purpose.

Can an actual rep please help me/

Tags:Billing, Credit card, Holiday, Payments, Transactions
00
31 views
2 replies
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Seller_OvL8C4BJWiuS9

The .com account includes the US, CA, MX and Brazil. Are you looking at the charge in pesos?

10
user profile
CR_Amazon

Hello there @Seller_bPqNLG6VShvB5

When you sign up for a selling plan you are automatically enrolled in the the North America Unified account which allows you ability to sell in US, Canada and Mexico.

Here is a 2 minute overview of the North America Unified Account should you want to review.

Additionally, this page has a lot of great resources including FAQ's on the account. Two of which are the below:

What if I don't want to sell on more than one store?

If you have been upgraded to a Unified Account and do not want to sell on another store, keep the store switcher on the country on which you originally registered. Your products will only list on that store.

What fees will I pay if I sell something using my Unified Account?

For all per-item transaction fees, you will pay the fees applicable to the store in which the item was sold. Your monthly Professional selling plan subscription fee will be allocated to each North American store in which you have active listings on your monthly billing day, and will be limited to USD 39.99 or its equivalent in total. For more information about Professional selling plan fees, go to Selling on Amazon Fee Schedule.

This post was also made by a fellow community manager that has additional information.

CR_Amazon

00
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user profile
Seller_OvL8C4BJWiuS9

The .com account includes the US, CA, MX and Brazil. Are you looking at the charge in pesos?

10
user profile
Seller_OvL8C4BJWiuS9

The .com account includes the US, CA, MX and Brazil. Are you looking at the charge in pesos?

10
Reply
user profile
CR_Amazon

Hello there @Seller_bPqNLG6VShvB5

When you sign up for a selling plan you are automatically enrolled in the the North America Unified account which allows you ability to sell in US, Canada and Mexico.

Here is a 2 minute overview of the North America Unified Account should you want to review.

Additionally, this page has a lot of great resources including FAQ's on the account. Two of which are the below:

What if I don't want to sell on more than one store?

If you have been upgraded to a Unified Account and do not want to sell on another store, keep the store switcher on the country on which you originally registered. Your products will only list on that store.

What fees will I pay if I sell something using my Unified Account?

For all per-item transaction fees, you will pay the fees applicable to the store in which the item was sold. Your monthly Professional selling plan subscription fee will be allocated to each North American store in which you have active listings on your monthly billing day, and will be limited to USD 39.99 or its equivalent in total. For more information about Professional selling plan fees, go to Selling on Amazon Fee Schedule.

This post was also made by a fellow community manager that has additional information.

CR_Amazon

00
user profile
CR_Amazon

Hello there @Seller_bPqNLG6VShvB5

When you sign up for a selling plan you are automatically enrolled in the the North America Unified account which allows you ability to sell in US, Canada and Mexico.

Here is a 2 minute overview of the North America Unified Account should you want to review.

Additionally, this page has a lot of great resources including FAQ's on the account. Two of which are the below:

What if I don't want to sell on more than one store?

If you have been upgraded to a Unified Account and do not want to sell on another store, keep the store switcher on the country on which you originally registered. Your products will only list on that store.

What fees will I pay if I sell something using my Unified Account?

For all per-item transaction fees, you will pay the fees applicable to the store in which the item was sold. Your monthly Professional selling plan subscription fee will be allocated to each North American store in which you have active listings on your monthly billing day, and will be limited to USD 39.99 or its equivalent in total. For more information about Professional selling plan fees, go to Selling on Amazon Fee Schedule.

This post was also made by a fellow community manager that has additional information.

CR_Amazon

00
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