Does going over your Cancel Rate add on Promised Delivery Days?
Our cancel rate went to 3%
Now its back under 2.5%
But since then, we are seeing 4 extra delivery days added to our entire inventory.
Our On Time Delivery Metric is above 90% and only showing 0.2 days added.
Is there something else going on at Amazon or did this cancel rate to 3% (for 1 day only) trigger something and I'm being punished.
Does going over your Cancel Rate add on Promised Delivery Days?
Our cancel rate went to 3%
Now its back under 2.5%
But since then, we are seeing 4 extra delivery days added to our entire inventory.
Our On Time Delivery Metric is above 90% and only showing 0.2 days added.
Is there something else going on at Amazon or did this cancel rate to 3% (for 1 day only) trigger something and I'm being punished.
1 reply
Emet_Amazon
Hello @Seller_dpDBDWKiDHK0r
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.
