does not pay the monthly fee for the Amazon professional plan
I recently started selling on Amazon, and I'm having a problem with the monthly fee for the professional plan, it didn't deduct from my credit card, apparently this is affecting my account so I can buy box products, even though they offer the best price and much more shipping. fast.
Can anyone help me please, I tried contacting support but it wasn't resolved, I don't know what else to do
does not pay the monthly fee for the Amazon professional plan
I recently started selling on Amazon, and I'm having a problem with the monthly fee for the professional plan, it didn't deduct from my credit card, apparently this is affecting my account so I can buy box products, even though they offer the best price and much more shipping. fast.
Can anyone help me please, I tried contacting support but it wasn't resolved, I don't know what else to do
3 replies
Seller_Hi7wbO2Kbo6bl
Not quite sure I understand all of your post ("so I can buy box products"?)
The monthly fee will just be entered as a debit against your account balance. Then, at the time of your scheduled payout, if you have a negative balance, that amount will be charged to the card you have on file.
You must have a valid credit card on file -- not a debit card. Although Amazon will charge anything owing to that debit card, the debit card won't allow you to use your selling account.
Seller_EQCkZkpwJYi2D
You "recently started selling on Amazon" ... how recent ? You are not eligible for the buy box as a new seller. There is a vetting period of i beleive 90 days - have you crossed that threshold yet ?
Cooper_Amazon
Good Evening @Seller_h4FPjRST5hf0p, it looks like you were able to receive troubleshooting advice about why your credit card charge might not have gone through from some of our seasoned sellers.
If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.
Please let us know if we can further assist you or you may always contact Selling Partner Support with inquiries at anytime. Have a wonderful rest of the week. Sincerely, Cooper_Amazon
