Hello @Seller_J17uZluORR14h,

This is Dawn from Amazon, thank you for using Seller Forums.

Seller_J17uZluORR14h

A brand Owner accused me of counterfeit and also filed an IP complaint in Amazon which ended up having my account deactivated! I reached out directly to the brand owner and he told me the problem was my pricing so they decided to remove me from the listing filing a fake counterfeit IP complaint! Come on!. He LIED to create the IP complaint. Afterwards he sent me a capture of the Complaint retracted by him on Amazon but my account is still Deactivated and Amazon won't respond back to me, I can't get a call from them either.

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Understand that your account is encountering IP complaint issue.

Seller_J17uZluORR14h

Since this morning 8:13AM

I received an email from Amazon at 1:04PM

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Upon review of your case, it looks like the review has been completed and the process of reinstating this ASIN has begun.

Seller_J17uZluORR14h

It's 3:54PM but the account hasn't been reactivated yet. I already opened a case but they won't reply back. I guess I have to wait and be patient

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Please note that the reinstatement may not take effect immediately but the process should be completed within the next 1-2 business days.

Thank you @Seller_LImVvUWeyiCfQ for sharing your insights as well.

Do not hesitate to further update this thread as the forums community and I are here to support you.

Regards,

Dawn