Add to cart button is not displayed
Hi! I have listed my first product on amazon as FBM and as a buyer amazon is not showing add to cart button on my product even my product is in stock! have no cancellation no late shipment no bad review have professional account Pictures are of good quality and clear price is normal with other sellers account health is 200 as Its my first listing and nothing is sold yet so no bad health
As a new seller and launching a new product in my account as generic I don't feel any problem by my side because nothing is sold yet how can my account face such problems these problems are concerned with the product which is already sold but mine isn't sold so why add to cart button is not displayed ???? I am very disappointed with amazon service as I have launched a product and the main button the add to cart button is not displayed why??? I don't find any issue in my listing or in my product there should be a technical issue by your side which I want you to check its a humble request and if there is a problem from my side please do let me know the problem as well as its solution so I can resolve I am asking for the solution because I am new here and don't know much about amazon settings etc please resolve my issue as I am totally dependant on it
Please anybody can help me regarding this!
Add to cart button is not displayed
Hi! I have listed my first product on amazon as FBM and as a buyer amazon is not showing add to cart button on my product even my product is in stock! have no cancellation no late shipment no bad review have professional account Pictures are of good quality and clear price is normal with other sellers account health is 200 as Its my first listing and nothing is sold yet so no bad health
As a new seller and launching a new product in my account as generic I don't feel any problem by my side because nothing is sold yet how can my account face such problems these problems are concerned with the product which is already sold but mine isn't sold so why add to cart button is not displayed ???? I am very disappointed with amazon service as I have launched a product and the main button the add to cart button is not displayed why??? I don't find any issue in my listing or in my product there should be a technical issue by your side which I want you to check its a humble request and if there is a problem from my side please do let me know the problem as well as its solution so I can resolve I am asking for the solution because I am new here and don't know much about amazon settings etc please resolve my issue as I am totally dependant on it
Please anybody can help me regarding this!
6 replies
Seller_OvL8C4BJWiuS9
Are you referring to the "buy box" or the add to cart? If you are a new seller, you won't be eligible for the buy box and if there is no ad to cart button and only a see buying options button, that means no one has the buy box.
Cooper_Amazon
Good Evening @Seller_YirJrl4MSH1Pv, it looks like you were able to get some troubleshooting advice from @Seller_OvL8C4BJWiuS9 regarding why your product might not be showing up for purchase on the detail page.
If their reply helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.
I also wanted to share some information with you about Becoming the Featured Offer and Featured Offer eligibility.
You can also check if your product is eligible using the following steps:
- First, ensure seller eligibility (see help page).
- In Seller Central, go to Manage Inventory page and then click Preferences.
- Select Featured Offer eligible and, at the bottom of the page, click Save changes.
Please let us know if you have any questions regarding the information we have provide above. Have a wonderful rest of the week and happy selling.
Sincerely, Cooper_Amazon
Seller_fWwxgMFnbmd4R
Facing the same issue as new seller. Did you find any solution?
