INFORM ACT
I need some help with the inform act..... everytime this comes around there are nothing but issues. I click verify my identity but then this pops up. Then i get an email saying you have 10 days to complete your verification or your account will be temporarily deactivated.... BUT I literally cant verify because of amazon. I have been dreading contacting amazon support for this because it seems as though they give you copy and paste responses to complex issues. Please can i get a mod to look into this...
10 replies
Seller_V1rFrpPI3hrYJ
@CR_Amazon Can you escalate this issue please? Im worried this wont be fixed in 10 days or less and my store is going to be deactivated until it is. Case ID 16695355151. With the holidays coming up this could be very stressful on my family.
Seller_V1rFrpPI3hrYJ
@Atlas_Amazon Can you look into this please? I have 9 days to verify my account but am experiencing an amazon internal error message when I click verify. I am getting worried my account is going to be disabled right before christmas. Can i please get some urgent help with this matter?
Seller_V1rFrpPI3hrYJ
@Jurgen_Amazon
@Ricardo_Amazon
@Sunnie_Amazon
@Joey_Amazon
@KJ_Amazon
@Dominic_Amazon
@Emet_Amazon
@TaylorR_Amazon
@LeviDylan_Amazon
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@Connor_Amazon
Emet_Amazon
Hello @Seller_V1rFrpPI3hrYJ,
Thank you for posting your concerns with the INFORM verification process.
I have reached out to the appropriate teams to review the situation further. This team may not directly provide me updates as they complete their review, so I suggest monitoring your performance notifications in seller central for any follow up communication from them. If they provide me any updates or information, I will follow up here with you as well.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_V1rFrpPI3hrYJ,
Thank you for following up,
I just received an update on this from the appropriate teams. They have confirmed the technical issues should be resolved allowing you to proceed without any issue. Although they have confirmed this information, I would still ask if you're running into any new or continued issues to follow back up with screenshots or description of the situation so I can continue to work on a resolution.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
