Automotive Listings - Ktype Issue
Amazon's recent update inadvertently removed the vehicle compatibility information from our listings. We have since re-added this information, but the field previously labeled as TecDoc has been changed to Ktype (TecDoc). Unfortunately, the listing is rejecting this value, despite it being an Amazon standard. This issue is also preventing us from making other changes to the listings using Excel sheets.
Case ID:10041496952
We have called seller support but know one there seems to know about automotive listings & ktypes.
@Winston_Amazon @Maja_Amazon @Julia_Amazon @Ash_AMZ @Spencer_Amazon @Sakura_Amazon_ @Abella_AMZ
Automotive Listings - Ktype Issue
Amazon's recent update inadvertently removed the vehicle compatibility information from our listings. We have since re-added this information, but the field previously labeled as TecDoc has been changed to Ktype (TecDoc). Unfortunately, the listing is rejecting this value, despite it being an Amazon standard. This issue is also preventing us from making other changes to the listings using Excel sheets.
Case ID:10041496952
We have called seller support but know one there seems to know about automotive listings & ktypes.
@Winston_Amazon @Maja_Amazon @Julia_Amazon @Ash_AMZ @Spencer_Amazon @Sakura_Amazon_ @Abella_AMZ
1 reply
Sarah_Amzn
Hello @Seller_Gc6fvCGG9U3JJ
I'm Sarah with Amazon. Sorry for the late reply.
Are you still facing the issue or you managed to sort it out?
Kind regards,
Sarah.
