Hello @Seller_881Zzvc1tXa92,

Thank you for posting on the Seller Forums.

Seller_881Zzvc1tXa92

I am a new of amazon business for two weeks, but my account is stopped due to the related account which i really don't know.

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I see that your account has been deactivated for a violation of the multiple accounts policy and you have questions about how to get this resolved.

Accounts can be found to be related to one another when personal or business information is shared between the accounts. You do not have to own the other account for a link to be established between them.

Your account may be deactivated if the account you are related to becomes deactivated for any reason. To reinstate your selling account, you will need to reinstate the related account or provide evidence that the accounts are no longer related.

Here are some questions to consider when identifying how the link could have occurred...

-Has anyone helped you with your selling account recently? If so, what type of help was provided?

-Do you use any third party service providers that assist with your account? example: account creation/management, inventory management, marketing, fulfillment, etc. If so, what type of service do they provide?

-Has anyone else ever accessed your account or have you shared personal information with anyone? example: friends, family, employees, ex-employees, business partners, etc. If so, who and why?

-Have you asked your employees or people close to you if they have an account with that name?

-Have you helped anyone else with their account recently? If so, how?

I would also like to provide these helpful resources about this topic for you to review:

• Comply with Amazon’s Multiple Account policy

• Address a Multiple Account Policy violation

Once you have reviewed the information and questions above, please feel free to reach back out for further guidance. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan