I have a listing that was taken down based on product safety issues. We had an error in our box label, so Amazon required us to remove all our inventory, reactivate the listing, and send product in that was compliant.

We did so on multiple ASINs, but one ASIN has stayed deactivated for 405 days at this point. Amazon claims there is a unit somewhere that is causing us to not be able to reactivate this listing, but they can't get it removed or anything. Any work arounds that people have found?

I don't want to use a new UPC and create a new ASIN, as I don't want to lose the reviews and I also don't want to have to label my packaging in two ways as I sell this many places other than just Amazon UK.