True Cost of an Amazon Business
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Seller_BYn3ICHDweKIc

True Cost of an Amazon Business

We manufacture our own products, make them in house. We now only have 1 employee (myself), but in our busiest years we've had 2 employees as well as my wife. Now that I'm by myself, I work probably 60+ hours a week, constantly going.....constantly constantly trying and working. As for a recent example, lets do the math for last month.......

10k Sales

6K Amazon Fees

2.5k Supplies

400 warehouse costs (we fortunately own our warehouse but pay an HOA fee)

Final Profit: $1,100

Now lets do a previous month from a previous year when Amazon took less and hadn't changed it's search algorithm which has tanked sales......just my wife and I working here.

26k Sales

15.4k Amazon Fees

5k Supplies

400 warehouse costs

Final Profit: $5200

Amazon TAKES too much. We're on foodstamps now. And I work 60+ hours a week because that is what is needed to make, ship, converse with customers, and deal with Amazon.

Unsustainable.

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102 replies
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Seller_CA70ZtA5VBcto

Why are you fees so high? 60% is ridiculous. Let me guess you buy ads.

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Seller_fBZFdwrGdO0Cb

You are right , we are selling more and making less !To many charges !!

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Seller_aUbEyzlSSnsDJ

We grow on every other platform we sell on; amazon is almost unimportant to our business. If you only sell here, you need to expand if you can. Amazon is unforgiving and could care less about any seller big or small. You have some hard decisions to make. Remember this, you have a talent and you're a hard worker. Get paid for your efforts raise your price now, you have nothing to lose. Good luck to you.

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Seller_bS0v5cVpDFfEF

I can help you get more PROFIT!You are probably selling at too low price.

You Solutions are:

1. Create new products with higher profit margin

2. Optimize your product listing to increase SEO ranking

3. Create Cost effective Advertising with max Acos 25%

[Moderator edit: removed solicitation]

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Seller_URZZo8jnoBR3w

I think you are de-emphasizing the search algorithm change.

We fell over 60% in sales from when the new algorithm took over. Never in our 8 years of selling on Amazon have we ranked so low organically. We've optimized our listings to a T. Reviews are up, customer satisfaction is higher then ever (as we improved our product quality and tolerances), but organic rankings are still down. FBM rankings are nearly all but gone. Funny enough we ran a heavy ad campaign this year with nearly $700/ day in ad spending and that FINALLY got us decent rankings, as soon as we cut them down, the rankings fell.

We have a theory why:

When Jassy took over as CEO he mentioned that Amazon will focus on increasing profitability by scaling its "High-Margin Services". Note that within Amazon, the ad business is its most profitable division by a long shot, some reports put them at DOUBLE that of AWS, but more realistically it's around 45% margins for the ads, and in the high 30s for AWS.

DISCLAIMER: ALLEGEDLY. Call me a cynic, but changing your algorithm to focus more on high ad-spend products, seems like a perfect playing card for his philosophy.

His second philosophy was 'efficient cost cutting' He closed dozens of warehouses, sacked expansion plans for over 60 final-mile delivery warehouses, and cut the delivery workforce. Note how bad Amazon shipping has gotten over the last 2-3 years, [particularly in the past 8 or so months]

In hindsight, even in the heat of Covid in 2020, Amazon was shockingly efficient.

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Seller_URZZo8jnoBR3w

Nope. When traffic rose, and we cut ad spending, organic sales continued to decline. Our blue*brand sales increased by a little over 100% this year, Organic direct sales increased around 40%.

After we turned off/ scaled down the ads, the sales dropped at a proportion larger than the ad cuts. Ex. Cut 50% add spend (even on worst ROAS ads, impressions & conversions fell by AT-LEAST 50% or more within 2 - 5 days of said cuts). Reverse is mirrored: increase ad spend, and there was a large burst of impressions / conversions before then leveling off.

I am guessing the placement algorithm for ad's sees you're cutting ads and drastically cuts their placement / effectiveness for you to run your reports and see "wow ads work' and increase spending. These are called Hawthorne effects, and AI is very good at manufacturing these scenarios to manipulate human behavior.

For what it's worth I (think/ believe/ assume, not claim) its a completely unethical (but still legal) business practice on behalf of Amazon but I am not well versed enough to say anything beyond that.

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Seller_BYn3ICHDweKIc
After your huge investment in those daily ads, did you see your organic sales jump up?
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Seller_E2a4eXE1ayCZc

I said the same thing and people called me crazy , Amazon have so many hidden fees, they basically make money from customers and sellers , first they charge customers for prime 130 plus and when your are seller , you pay for seller professional account 40 bucks doesn’t make make sense monthly , if your selling a lot they shouldn’t charge 40 bucks and now they charge you for storage fees plus fulfillment fees that’s like 50 percent of what you sell and they have fees extra for storage fees and when a customer return an item they refund it from you and you pay for fulfillment fees what a crazy thing , you only kinda win if you sell in big volumes

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Seller_ZG0hjewkF2rFD

My revenue for the last month of the year was $9k, after deducting all Amazon costs including advertising fees, storage fees for more than 2 months, I only earned about $400, which includes my inventory costs, it's unbelievable, now I just want to sell out as soon as possible to avoid additional storage costs. If you sell quickly, you may have a little profit, but if you can't sell within 1-2 months, Amazon's service costs will eat up all your profits and capital.

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Seller_Cj39FIFBjVLNf

same story. Amazon takes too much money. not even worth the effort any more. I'm not taking out a loan to scale, when Amazon can't be trusted.

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Seller_BMf05ceYXqShI

So sorry it's made such a huge dent in your profits! The ugly truth is though, honeybadger (aka Amazon) don't care. They're not made to support seller livelihoods or small businesses, they're here to make money for themselves. They even compete with us and make Amazon brand products and de-rank sellers for those items (there have been so many lawsuits about this) and pocket the top seller spots for themselves. They're not a "fulfillment" partner like they advertise, they're an affiliate referral business. Hence why they even call their cut on our billing their "referral" fee that takes 40% of everything that runs through their platform. Affiliates are like parasites, they leach resources off of their host. They want to drain us dry.

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