I have been trading on Amazon for over 10 years and currently in process of account varification… today they closed down my seller account for failed verification for a bank letter not being acceptable.

I sent them a bank statement from the branch with virgin money stamp and signature on along with all the relevant criteria’s and was rejected saying they require a bank letter to which the branch don’t do anymore … I got in touch with virgin money head office and emailed me a bank letter with all the information … took that to my branch and had the letter stamped and signed by the branch and was still rejected !! SOLE DESTROYING !! Don’t know what else I can do