Amazon system banned 2 out of my 3 books from export to Europe, but the books are identical
I had 3 new books (the same book in 3 languages) being sold via FBA remote in the UK and Europe. After a few weeks, Amazon system banned 2 books from export. after 3 weeks of everyday contact and requests, they told me, the 2 books will be banned and there is no way to reinstate the ASINs. That's Insanity, it makes no sense what so ever, as the books are the same, looks, content, just different languages. So why is one book ok for export and other two are not?
Anyone had similar expereince?
Amazon system banned 2 out of my 3 books from export to Europe, but the books are identical
I had 3 new books (the same book in 3 languages) being sold via FBA remote in the UK and Europe. After a few weeks, Amazon system banned 2 books from export. after 3 weeks of everyday contact and requests, they told me, the 2 books will be banned and there is no way to reinstate the ASINs. That's Insanity, it makes no sense what so ever, as the books are the same, looks, content, just different languages. So why is one book ok for export and other two are not?
Anyone had similar expereince?
1 reply
Ezra_Amazon
Hi @Seller_Z8SNpEGaYHQHl,
About 10 days ago, I escalated your issue to our partner team and they created the case 10817208232 to work directly with you.
Could you please confirm if they've been in touch? I am sorry for not mentioning this earlier - I was tied up with the Ask Amazon Event.
Thanks, Ezra
