New Listings not showing up in my inventory after I list
I have added 3-4 items to my inventory ready to list them as FBA but they are nowhere to be found. I have waited the 15min-24hours wait period for about 5 days now and these ASINs still will not appear in my inventory. I have opened multiple seller cases trying to explain to support but they can't seem to comprehend my problem. I am experiencing a technical error in the system which is preventing these items from showing up in my inventory to send them to AMAZON for FBA please help I have been trying to resolve this for weeks. I have to send these products out.
Here are some case IDs on the ASINs which I have reported with this error. :
CASE ID - ID 15331677381
CASE ID - ID 15315137541
New Listings not showing up in my inventory after I list
I have added 3-4 items to my inventory ready to list them as FBA but they are nowhere to be found. I have waited the 15min-24hours wait period for about 5 days now and these ASINs still will not appear in my inventory. I have opened multiple seller cases trying to explain to support but they can't seem to comprehend my problem. I am experiencing a technical error in the system which is preventing these items from showing up in my inventory to send them to AMAZON for FBA please help I have been trying to resolve this for weeks. I have to send these products out.
Here are some case IDs on the ASINs which I have reported with this error. :
CASE ID - ID 15331677381
CASE ID - ID 15315137541
3 replies
Michelle_Amazon
Hello @Seller_r0TKJsDzjiwnb,
Michelle at Amazon here. Thank you for reaching out. I have reviewed your cases and see that you contacted the FBA team. As this is a listing creation issue, this is not the correct team to review your issue. Please contact Seller Support and select Adding a Product and provide the information for both ASIN's that you are trying to list along with the SKU and ASIN's along with screenshots of the items that you are lisitng. Please also advise how you are trying to create the listing.
If you still need assistance after they complete their investigation, please provide me with the new Case ID and I will be happy to take another look.
Regards,
Michelle
