Hello @Seller_myFePozY455uu- and welcome to the seller forums! I wanted to chime in to make sure you had these resources surrounding product authenticity complaints, and how to respond to them.

This Seller University video overviews and explains the policy, while this course takes you through best practices to consider implementing. Finally, you can reference this video on responding to these notifications to work towards the reinstatement of your product.

Have you seen any return of this item in the past days?

Thanks for letting me know!

Best,

Danny