WHY AM I GETTING THIS ALSO AUTOMATE PRICING ISSUES
CURRENTLY GETTING THIS ERROR WHEN TRYING TO WORK OUT HOW TO SHIP A NEW PRODUCT, LISTING WAS A COPY OF ANOTHER BUT IT DOESNT MATCH THE SKU?
Merchant SKU already exists. Merchant SKUs cannot be reused, even if a previous offer using the SKU has been deleted. Please use a new SKU to create this offer.
This error condition cannot be corrected from here.
ALSO AFTER SETING UP AUTOMATE PRICING NOW MY ITEMS SAY THERE NO LONGER ELIGABLE FOR OFFER AND THE PRIMER BADGE HAS GONE IN THE SEARCH LANDING PAGE ON AMAZON
WHY AM I GETTING THIS ALSO AUTOMATE PRICING ISSUES
CURRENTLY GETTING THIS ERROR WHEN TRYING TO WORK OUT HOW TO SHIP A NEW PRODUCT, LISTING WAS A COPY OF ANOTHER BUT IT DOESNT MATCH THE SKU?
Merchant SKU already exists. Merchant SKUs cannot be reused, even if a previous offer using the SKU has been deleted. Please use a new SKU to create this offer.
This error condition cannot be corrected from here.
ALSO AFTER SETING UP AUTOMATE PRICING NOW MY ITEMS SAY THERE NO LONGER ELIGABLE FOR OFFER AND THE PRIMER BADGE HAS GONE IN THE SEARCH LANDING PAGE ON AMAZON
1 reply
Seller_i6S8knzW6zU6Z
Hi @Seller_nkxuMkyFqyd4J,
It sounds like you may have created the new listing using a Flat File and copied the row from an existing product as a starting point. If you forgot to update both the `SKU` and the `external_product_id` (e.g., EAN, GTIN) for the new product, this could cause the issues you're seeing:
1. New Listing Not Properly Created
Amazon uses both the `SKU` and `external_product_id` to identify products. If the `external_product_id` wasn’t updated, Amazon might associate the new SKU with the existing product instead of creating a new listing.
2. Unintended Data Overwrites
If the copied data includes the same `external_product_id`, your upload might have unintentionally overwritten information for the original product, which could explain the pricing issues and the loss of the Prime badge.
To fix this:
- Ensure the new listing has a unique `SKU` and a new, correct `external_product_id`.
- Double-check that all other product attributes are updated for the new product.
- If any data was overwritten on the original product, you may need to manually update it or re-upload its details to fix the errors.