Uploaded Compliance Docs - How long will products be under review?
I am a new brand/new seller for a company I own trying to send my first shipment of product to Amazon for FBA. We only have 3 products (one product in 3 colors) that is a toy attachment for baby bottles so it falls under baby bottles/accessories compliance. I have uploaded all of the required documents and compliance says Under Review when you click on each but on the main compliance page it still says Action Required in red. I can't figure out if this means action required from me or from Amazon but all of my documents are attached to the compliance request and there is no further action I can take. Curious as to how long this compliance review usually takes.
There is something weird going on with the three listings too in my inventory management where two of them seem fine and have the option to "replenish inventory" but one of them says Inactive and when you click on "review blocked reason" it says "product detail page was removed" and the link for fix issue just takes me back to the compliance page where those two listings are also there but the one "blocked" one has no images attached.
Is there any way to escalate the compliance review for first time listings or get someone to let me know what is going on with the three listings in general?
The ASINs for the two that seem fine but are awaiting compliance review are: B0DFD4W59J, B0DFD2YJQ4
The ASIN for the one that says blocked/detail page missing (which it is not - they are all identical listings since they are 3 variations of the same parent product) is: B0DFD3TSFQ
The case IDs for my support inquiries are: 16645161621, 16645144831, 16645181491
I would love any help since I'm new here and eager to get my product up and selling on Amazon. Thanks!
Uploaded Compliance Docs - How long will products be under review?
I am a new brand/new seller for a company I own trying to send my first shipment of product to Amazon for FBA. We only have 3 products (one product in 3 colors) that is a toy attachment for baby bottles so it falls under baby bottles/accessories compliance. I have uploaded all of the required documents and compliance says Under Review when you click on each but on the main compliance page it still says Action Required in red. I can't figure out if this means action required from me or from Amazon but all of my documents are attached to the compliance request and there is no further action I can take. Curious as to how long this compliance review usually takes.
There is something weird going on with the three listings too in my inventory management where two of them seem fine and have the option to "replenish inventory" but one of them says Inactive and when you click on "review blocked reason" it says "product detail page was removed" and the link for fix issue just takes me back to the compliance page where those two listings are also there but the one "blocked" one has no images attached.
Is there any way to escalate the compliance review for first time listings or get someone to let me know what is going on with the three listings in general?
The ASINs for the two that seem fine but are awaiting compliance review are: B0DFD4W59J, B0DFD2YJQ4
The ASIN for the one that says blocked/detail page missing (which it is not - they are all identical listings since they are 3 variations of the same parent product) is: B0DFD3TSFQ
The case IDs for my support inquiries are: 16645161621, 16645144831, 16645181491
I would love any help since I'm new here and eager to get my product up and selling on Amazon. Thanks!
2 replies
Seller_CW0P5hgbsiqWX
OP: "Is there any way to escalate the compliance review for first time listings or get someone to let me know what is going on with the three listings in general?"
No. This is simply the wrong time of the year. During holiday shopping season, Amazon is reluctant to make changer to the product catalog. it has nothing to do with you, it is just that Amazon does not want its buyers exposed to problems with new items that may or may not exist.
CR_Amazon
@Seller_09D59ufA35JNO
Hi there! Unfortunately, there is no way to further expedite the review process here. I can see that they are still all under review from my end. Make sure that you also review your performance notifications as I see that there are a few unread there as well.
CR_Amazon