Request for Review – Case ID 17674426511 (Self-Attestation Document Issue)
@Ricardo_Amazon @Lucre_Amzn @Sunnie_Amazon @Christine_Amazon @Daryl_Amazon @Josh_Amazon
Dear Support Team
This is regarding Case ID: 17674426511 related to the submission of our Self Attestation letter. We have submitted the required document twice, but the warning message to verify our information still appears on our account.
We contacted support and opened the case above, but were informed that it does not fall under their responsibility and they were unable to assist further.
We respectfully request that you review the case and the attached Self Attestation document over there. If any corrections or updates are needed, please let us know so we can resolve this issue promptly.
Thank you for your support.
Request for Review – Case ID 17674426511 (Self-Attestation Document Issue)
@Ricardo_Amazon @Lucre_Amzn @Sunnie_Amazon @Christine_Amazon @Daryl_Amazon @Josh_Amazon
Dear Support Team
This is regarding Case ID: 17674426511 related to the submission of our Self Attestation letter. We have submitted the required document twice, but the warning message to verify our information still appears on our account.
We contacted support and opened the case above, but were informed that it does not fall under their responsibility and they were unable to assist further.
We respectfully request that you review the case and the attached Self Attestation document over there. If any corrections or updates are needed, please let us know so we can resolve this issue promptly.
Thank you for your support.
1 reply
Christine_Amazon
Hello @Seller_eS5JzxLla1MGP
Christine here from Amazon Forums.
I was checking your account and I do see that there is another document that needs to be uploaded which is Registration Extract.
Once you have submitted the documents, please be on top of your performance notifications in case the team in charge needs any other additional information or in case they need to communicate with you.
Also, here is as well a forum related to this type of documentation that may give you more assistance.
Christine.