There is not "None, I am an individual" in Business Type
My case ID: 15670283581
I try to re-active my account.
when I clicked Reactive Account, firstly I need to select a country for Business Location, and Amazon says "If you don't have a business, enter your country of residence". So, I selected Vietnam here. After that, I need to select an entity type, but there are only 4 types for sellers, just including Charity, Privately-owned business, Publicly-listed business, State-owned business. There is no appropriate type for individual sellers to select here.
Therefore, there is no way for me to provide any information to complete the verification process.
There is not "None, I am an individual" in Business Type
My case ID: 15670283581
I try to re-active my account.
when I clicked Reactive Account, firstly I need to select a country for Business Location, and Amazon says "If you don't have a business, enter your country of residence". So, I selected Vietnam here. After that, I need to select an entity type, but there are only 4 types for sellers, just including Charity, Privately-owned business, Publicly-listed business, State-owned business. There is no appropriate type for individual sellers to select here.
Therefore, there is no way for me to provide any information to complete the verification process.
12 replies
Seller_rI7BZIczK8iAC
"Reactive Account"
So that means you already OWN an account and you DID create that account. At that time you did chose "Business" instead of "Individual" and during a re-verification the system is populating your initial entered inputs, which in your case is "Business". Hopefully you created screenshots while creating your seller account and you can verify this.
You cannot change that yourself. Create a case and ask seller support IF they can do this for you.
Connor_Amazon
Hi @Seller_FC9ioJN5TiTjo
Connor here from Amazon, thanks for your post.
As @Seller_rI7BZIczK8iACstated, when you first signed up you chose "Business" instead of "Individual", and I don't have a way to make corrections to your account. You can reach out to Seller Support to see if they are able to do it for you. If not, you may have to create another account, keep in mind that will have to be with a new e-mail address.
If you still need assistance after reaching out to support please respond back to this thread and I will be happy to help.
Cheers,
Connor
Seller_j2lBSQncMikwt
I am having a similar problem. Have you been able to get a solution/reactivate your account yet?
Seller_j2lBSQncMikwt
Have you been able to resolve your issue yet?
