Negative feedback that was a product review not being removed.
"These melted under heat. They are resin or plastic. They are pretty, but totally fake."The buyer's feedback is a review about a merchandise that violates Amazon's rules, I requested the feedback manager to remove that feedback for me, but it keeps getting rejected on the grounds that it doesn't meet the rules for removing feedback. The buyer's entire feedback comment is a merchandise comment and I kindly request to remove this negative feedback for me.
Negative feedback that was a product review not being removed.
"These melted under heat. They are resin or plastic. They are pretty, but totally fake."The buyer's feedback is a review about a merchandise that violates Amazon's rules, I requested the feedback manager to remove that feedback for me, but it keeps getting rejected on the grounds that it doesn't meet the rules for removing feedback. The buyer's entire feedback comment is a merchandise comment and I kindly request to remove this negative feedback for me.
3 replies
Joey_Amazon
Hello @Seller_xs9JXNu2qWEkc,
Appreciate you taking the time to post here at the Seller Forums.
Totally understand your frustration here as it seems you have taking the right action. I would like to look into this matter, please share the Case ID from the feedback manager removal request.
-Joey
