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Seller_zH1EuO80zdoG5

Payment delayed and Locked up in Deferred Transactions for Over 2 Payment Cycle now

Hi Amazon,

Please what is going on with our Payments. Why are all the payments being held up in Deferred Transactions despite our Account is in good health? Over the past two payment cycles, we have not received payment for our sales on the platform and the last payments were peanuts which is way less compared to the tens of thousands in Sales we have made. I thought your deferred transaction policy is DT + 7days so why is it that since October till date no useful or substantial payment made despict the spike in sales and velocity so why holding on to the sales proceeds as this has significantly impacted our cash flow and operational capacity. Our account is in good health so we should be getting paid a substantial amount too so we can at least pay our Suppliers too even if we can't pay ourselves for all the hard work done to deliver on customers' orders. We need all these Funds release please as it's already affecting our relationship with our supplier. Amazon should pay up and stop holding on to the funds perpetually as this can be demoralizing for business.

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2 replies
Tags:Seller Support
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user profile
Seller_zH1EuO80zdoG5

Payment delayed and Locked up in Deferred Transactions for Over 2 Payment Cycle now

Hi Amazon,

Please what is going on with our Payments. Why are all the payments being held up in Deferred Transactions despite our Account is in good health? Over the past two payment cycles, we have not received payment for our sales on the platform and the last payments were peanuts which is way less compared to the tens of thousands in Sales we have made. I thought your deferred transaction policy is DT + 7days so why is it that since October till date no useful or substantial payment made despict the spike in sales and velocity so why holding on to the sales proceeds as this has significantly impacted our cash flow and operational capacity. Our account is in good health so we should be getting paid a substantial amount too so we can at least pay our Suppliers too even if we can't pay ourselves for all the hard work done to deliver on customers' orders. We need all these Funds release please as it's already affecting our relationship with our supplier. Amazon should pay up and stop holding on to the funds perpetually as this can be demoralizing for business.

Tags:Seller Support
30
77 views
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2 replies
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Nano_Amazon

Hello @Seller_zH1EuO80zdoG5

Thank you for contacting Amazon Forums. Have you filed a case with our seller support team? If so, please provide the case number for review.

I look forward to your response.

Best regards,

Nano

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user profile
Seller_zH1EuO80zdoG5

Payment delayed and Locked up in Deferred Transactions for Over 2 Payment Cycle now

Hi Amazon,

Please what is going on with our Payments. Why are all the payments being held up in Deferred Transactions despite our Account is in good health? Over the past two payment cycles, we have not received payment for our sales on the platform and the last payments were peanuts which is way less compared to the tens of thousands in Sales we have made. I thought your deferred transaction policy is DT + 7days so why is it that since October till date no useful or substantial payment made despict the spike in sales and velocity so why holding on to the sales proceeds as this has significantly impacted our cash flow and operational capacity. Our account is in good health so we should be getting paid a substantial amount too so we can at least pay our Suppliers too even if we can't pay ourselves for all the hard work done to deliver on customers' orders. We need all these Funds release please as it's already affecting our relationship with our supplier. Amazon should pay up and stop holding on to the funds perpetually as this can be demoralizing for business.

77 views
2 replies
Tags:Seller Support
30
Reply
user profile
Seller_zH1EuO80zdoG5

Payment delayed and Locked up in Deferred Transactions for Over 2 Payment Cycle now

Hi Amazon,

Please what is going on with our Payments. Why are all the payments being held up in Deferred Transactions despite our Account is in good health? Over the past two payment cycles, we have not received payment for our sales on the platform and the last payments were peanuts which is way less compared to the tens of thousands in Sales we have made. I thought your deferred transaction policy is DT + 7days so why is it that since October till date no useful or substantial payment made despict the spike in sales and velocity so why holding on to the sales proceeds as this has significantly impacted our cash flow and operational capacity. Our account is in good health so we should be getting paid a substantial amount too so we can at least pay our Suppliers too even if we can't pay ourselves for all the hard work done to deliver on customers' orders. We need all these Funds release please as it's already affecting our relationship with our supplier. Amazon should pay up and stop holding on to the funds perpetually as this can be demoralizing for business.

Tags:Seller Support
30
77 views
2 replies
Reply
user profile

Payment delayed and Locked up in Deferred Transactions for Over 2 Payment Cycle now

by Seller_zH1EuO80zdoG5

Hi Amazon,

Please what is going on with our Payments. Why are all the payments being held up in Deferred Transactions despite our Account is in good health? Over the past two payment cycles, we have not received payment for our sales on the platform and the last payments were peanuts which is way less compared to the tens of thousands in Sales we have made. I thought your deferred transaction policy is DT + 7days so why is it that since October till date no useful or substantial payment made despict the spike in sales and velocity so why holding on to the sales proceeds as this has significantly impacted our cash flow and operational capacity. Our account is in good health so we should be getting paid a substantial amount too so we can at least pay our Suppliers too even if we can't pay ourselves for all the hard work done to deliver on customers' orders. We need all these Funds release please as it's already affecting our relationship with our supplier. Amazon should pay up and stop holding on to the funds perpetually as this can be demoralizing for business.

Tags:Seller Support
30
77 views
2 replies
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Nano_Amazon

Hello @Seller_zH1EuO80zdoG5

Thank you for contacting Amazon Forums. Have you filed a case with our seller support team? If so, please provide the case number for review.

I look forward to your response.

Best regards,

Nano

00
Follow this discussion to be notified of new activity
user profile
Nano_Amazon

Hello @Seller_zH1EuO80zdoG5

Thank you for contacting Amazon Forums. Have you filed a case with our seller support team? If so, please provide the case number for review.

I look forward to your response.

Best regards,

Nano

00
user profile
Nano_Amazon

Hello @Seller_zH1EuO80zdoG5

Thank you for contacting Amazon Forums. Have you filed a case with our seller support team? If so, please provide the case number for review.

I look forward to your response.

Best regards,

Nano

00
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