Not able to get new JSON feed for products working
My website is integrated with Amazon for price/stock updates
I was using the old flat file feeds to do this and it worked fine.
However, Amazon have now introduced a feed based on JSON file format and removed the capability to update products via the old flat file method.
I have updated my website to use the new JSON file format but after updating a product price the new price is not showing - the product is still at the old price even after 30 minutes waiting
I then ran a test to just update stock level - and stock is getting updated after a few minutes but price is still at old price and is not updating
I am not getting any errors but I am unable to update price using the JSON feed
Not able to get new JSON feed for products working
My website is integrated with Amazon for price/stock updates
I was using the old flat file feeds to do this and it worked fine.
However, Amazon have now introduced a feed based on JSON file format and removed the capability to update products via the old flat file method.
I have updated my website to use the new JSON file format but after updating a product price the new price is not showing - the product is still at the old price even after 30 minutes waiting
I then ran a test to just update stock level - and stock is getting updated after a few minutes but price is still at old price and is not updating
I am not getting any errors but I am unable to update price using the JSON feed
3 replies
Kai_Amazon
Hi @Seller_tRuvBEHDedp4q,
I'm Kai, Community Manager. To help resolve your JSON feed price update issue, please follow the next steps:
- Review Processing Report
- Look for your recent feed submission ID
- Check for any error messages or warnings
This will help us identify if there are any specific issues with your price updates that need addressing.
Please contact to Seller Support if you need more help.
Best,
Kai
