Cannot create an ad campaign
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New Seller Community

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Seller_zA8Gz029AXrOj

Cannot create an ad campaign

I am new and attempting to create a Sponsored Product Campaign. When I click Create Your Campaign on the Amazon Ads page, it just spins and never launches the Campaign Manager. I initially thought that my browser was an issue, but have tried it on numerous devices and the same issue. I loaded the App on my phone and Advertising is not listed anywhere on the app although I've read that I should be able to create a campaign from this app. I have a ticket into support, but nothing for 3 days.

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Grow your business
Tags:Advertising, New brand, New products
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Danny_Amazon
In reply to: Seller_zA8Gz029AXrOj’s post

Hello @Seller_zA8Gz029AXrOj- thanks for letting us know about this experience. Can you help share if this experience is ongoing? If so, please share any case IDs you've created with support on the topic, so I can take a closer look from my end along with you.

Thanks,

Danny

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