A-z claim, defect given even shipping label purchased from amazon
Can any one from amazon help plzzzz
I did purchase sign for delivery label from amazon, item lost by courier said by amazon but full refund issued to customer for the Order ID: # 203-0661121-3943548 . A defect has been given to me as well, effecting my account health. i did appeal but got rejected saying courier lost item during transaction although it was sign for delivery and courier is Royal mail. There is no fault from my side as i did purchased shipping label from amazon and dropped item to post office and got lost during transit.
A-z claim, defect given even shipping label purchased from amazon
Can any one from amazon help plzzzz
I did purchase sign for delivery label from amazon, item lost by courier said by amazon but full refund issued to customer for the Order ID: # 203-0661121-3943548 . A defect has been given to me as well, effecting my account health. i did appeal but got rejected saying courier lost item during transaction although it was sign for delivery and courier is Royal mail. There is no fault from my side as i did purchased shipping label from amazon and dropped item to post office and got lost during transit.
1 reply
Sarah_Amzn
Hello @Seller_oc5hNfcQCFzxh,
Thank you for posting on Forums!
This is Sarah with Amazon.
Have you already reached out to Seller Support regarding this AtoZ claim?
If yes, could you please share the case ID?
Kind regards,
Sarah.
