Brand owned listing issues - cant save color and size attributes
Hello,
We have been experiencing an issue for a while, and we have not been able to get this fixed with seller support.
I am wondering if there is anything else I can do, or anyone we can email to get help and finally fix the technical issues we have been experiencing.
The issue is with some of our listings that have color and size attributes - we update the listings, save the information, ht elisting page looks fine for a day or two, and then a few days later the listing page is messed up again. Additional attributes show up, information not saving..
The issue is with listings for which we are the brand owner. Can someone please point us to someone who can help? This is costing us a lot of time and money.
Thank you!
Brand owned listing issues - cant save color and size attributes
Hello,
We have been experiencing an issue for a while, and we have not been able to get this fixed with seller support.
I am wondering if there is anything else I can do, or anyone we can email to get help and finally fix the technical issues we have been experiencing.
The issue is with some of our listings that have color and size attributes - we update the listings, save the information, ht elisting page looks fine for a day or two, and then a few days later the listing page is messed up again. Additional attributes show up, information not saving..
The issue is with listings for which we are the brand owner. Can someone please point us to someone who can help? This is costing us a lot of time and money.
Thank you!
1 reply
Adam_Amazon_
Hello @Seller_fVYUsGDmEnksp,
Thank you for your post. It has been a while, was this resolved yet? If not, would you share the case Id to take a look?
Regards,
Adam
