Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_pXYdZVzMYDdj6

Locked Out of My Seller Account for Over 5 Weeks – No Access, No Support, No Resolution

Hello everyone,

I’m posting here as a last resort after more than five weeks of being locked out of my UK Amazon Seller Central account, with no access, no working support channel, and no resolution in sight.

My account (in good standing, with no violations) was suddenly locked due to a login email issue. I was eventually sent a Persona identity verification link (Case ID: 11060028102), which I completed on 22 April 2025.

Since then:

I’ve received no confirmation that the verification was received

I’m still completely locked out

Amazon continues to sell my inventory, but I can’t access the dashboard

When I try to raise tickets, I’m told my account “cannot be found”

I’ve tried all available contact methods, including support tickets, phone calls, and written letters to UK Amazon executives

I’ve followed every instruction. I’ve been patient and persistent. But it feels like my account has been abandoned in a system black hole.

I’ve now had to take legal action and filed a claim through the UK Small Claims Court.

If anyone from Amazon sees this or if any seller has been through something similar and found a way to get it resolved, I would really appreciate any help or insight. This situation is beyond frustrating and it’s having a huge impact on my business.

Thank you,

Lewis Price

Director – LPO Holdings

10 views
2 replies
Tags:Seller Support
00
Reply
user profile
Seller_pXYdZVzMYDdj6

Locked Out of My Seller Account for Over 5 Weeks – No Access, No Support, No Resolution

Hello everyone,

I’m posting here as a last resort after more than five weeks of being locked out of my UK Amazon Seller Central account, with no access, no working support channel, and no resolution in sight.

My account (in good standing, with no violations) was suddenly locked due to a login email issue. I was eventually sent a Persona identity verification link (Case ID: 11060028102), which I completed on 22 April 2025.

Since then:

I’ve received no confirmation that the verification was received

I’m still completely locked out

Amazon continues to sell my inventory, but I can’t access the dashboard

When I try to raise tickets, I’m told my account “cannot be found”

I’ve tried all available contact methods, including support tickets, phone calls, and written letters to UK Amazon executives

I’ve followed every instruction. I’ve been patient and persistent. But it feels like my account has been abandoned in a system black hole.

I’ve now had to take legal action and filed a claim through the UK Small Claims Court.

If anyone from Amazon sees this or if any seller has been through something similar and found a way to get it resolved, I would really appreciate any help or insight. This situation is beyond frustrating and it’s having a huge impact on my business.

Thank you,

Lewis Price

Director – LPO Holdings

Tags:Seller Support
00
10 views
2 replies
Reply
2 replies
user profile
Seller_469SU3Aj73sZL

This is not Amazon Just a forum of other sellers

You need to Tag a mod to get anywhere but its NOT

a promised route to a solution

10
Follow this discussion to be notified of new activity
user profile
Seller_pXYdZVzMYDdj6

Locked Out of My Seller Account for Over 5 Weeks – No Access, No Support, No Resolution

Hello everyone,

I’m posting here as a last resort after more than five weeks of being locked out of my UK Amazon Seller Central account, with no access, no working support channel, and no resolution in sight.

My account (in good standing, with no violations) was suddenly locked due to a login email issue. I was eventually sent a Persona identity verification link (Case ID: 11060028102), which I completed on 22 April 2025.

Since then:

I’ve received no confirmation that the verification was received

I’m still completely locked out

Amazon continues to sell my inventory, but I can’t access the dashboard

When I try to raise tickets, I’m told my account “cannot be found”

I’ve tried all available contact methods, including support tickets, phone calls, and written letters to UK Amazon executives

I’ve followed every instruction. I’ve been patient and persistent. But it feels like my account has been abandoned in a system black hole.

I’ve now had to take legal action and filed a claim through the UK Small Claims Court.

If anyone from Amazon sees this or if any seller has been through something similar and found a way to get it resolved, I would really appreciate any help or insight. This situation is beyond frustrating and it’s having a huge impact on my business.

Thank you,

Lewis Price

Director – LPO Holdings

10 views
2 replies
Tags:Seller Support
00
Reply
user profile
Seller_pXYdZVzMYDdj6

Locked Out of My Seller Account for Over 5 Weeks – No Access, No Support, No Resolution

Hello everyone,

I’m posting here as a last resort after more than five weeks of being locked out of my UK Amazon Seller Central account, with no access, no working support channel, and no resolution in sight.

My account (in good standing, with no violations) was suddenly locked due to a login email issue. I was eventually sent a Persona identity verification link (Case ID: 11060028102), which I completed on 22 April 2025.

Since then:

I’ve received no confirmation that the verification was received

I’m still completely locked out

Amazon continues to sell my inventory, but I can’t access the dashboard

When I try to raise tickets, I’m told my account “cannot be found”

I’ve tried all available contact methods, including support tickets, phone calls, and written letters to UK Amazon executives

I’ve followed every instruction. I’ve been patient and persistent. But it feels like my account has been abandoned in a system black hole.

I’ve now had to take legal action and filed a claim through the UK Small Claims Court.

If anyone from Amazon sees this or if any seller has been through something similar and found a way to get it resolved, I would really appreciate any help or insight. This situation is beyond frustrating and it’s having a huge impact on my business.

Thank you,

Lewis Price

Director – LPO Holdings

Tags:Seller Support
00
10 views
2 replies
Reply
user profile

Locked Out of My Seller Account for Over 5 Weeks – No Access, No Support, No Resolution

by Seller_pXYdZVzMYDdj6

Hello everyone,

I’m posting here as a last resort after more than five weeks of being locked out of my UK Amazon Seller Central account, with no access, no working support channel, and no resolution in sight.

My account (in good standing, with no violations) was suddenly locked due to a login email issue. I was eventually sent a Persona identity verification link (Case ID: 11060028102), which I completed on 22 April 2025.

Since then:

I’ve received no confirmation that the verification was received

I’m still completely locked out

Amazon continues to sell my inventory, but I can’t access the dashboard

When I try to raise tickets, I’m told my account “cannot be found”

I’ve tried all available contact methods, including support tickets, phone calls, and written letters to UK Amazon executives

I’ve followed every instruction. I’ve been patient and persistent. But it feels like my account has been abandoned in a system black hole.

I’ve now had to take legal action and filed a claim through the UK Small Claims Court.

If anyone from Amazon sees this or if any seller has been through something similar and found a way to get it resolved, I would really appreciate any help or insight. This situation is beyond frustrating and it’s having a huge impact on my business.

Thank you,

Lewis Price

Director – LPO Holdings

Tags:Seller Support
00
10 views
2 replies
Reply
2 replies
2 replies
Quick filters
Sort by
user profile
Seller_469SU3Aj73sZL

This is not Amazon Just a forum of other sellers

You need to Tag a mod to get anywhere but its NOT

a promised route to a solution

10
Follow this discussion to be notified of new activity
user profile
Seller_469SU3Aj73sZL

This is not Amazon Just a forum of other sellers

You need to Tag a mod to get anywhere but its NOT

a promised route to a solution

10
user profile
Seller_469SU3Aj73sZL

This is not Amazon Just a forum of other sellers

You need to Tag a mod to get anywhere but its NOT

a promised route to a solution

10
Reply
Follow this discussion to be notified of new activity