Account deactivated when set up and won't accept documents provided
Hi,
When trying to set up an account for my business it has been deactivated. I put the business owner down as the primary contact however her name doesn't show on all utility bills or bank statements as the business name is populated on them.
Amazon will not accept the documents I have sent on numerous occassions. I tried setting our account up a while ago now and simply gave up because of how frustrating it became. I am re-visiting the account again now but cannot seem to get anywhere.
Please can someone help?! @Winston_Amazon@Sakura_Amazon_@Simon_Amazon
Account deactivated when set up and won't accept documents provided
Hi,
When trying to set up an account for my business it has been deactivated. I put the business owner down as the primary contact however her name doesn't show on all utility bills or bank statements as the business name is populated on them.
Amazon will not accept the documents I have sent on numerous occassions. I tried setting our account up a while ago now and simply gave up because of how frustrating it became. I am re-visiting the account again now but cannot seem to get anywhere.
Please can someone help?! @Winston_Amazon@Sakura_Amazon_@Simon_Amazon
2 replies
Seller_ZJhFeE3tNKzfh
For the Primary Contact (and other beneficial owners) the bills they want are to prove the address of that person, not of the business.
So essentially, you need a utility bill in the business owners name, with their home address on (or whatever address you have set in Seller Central for that Primary Contact.
