Restricted product - My ASIN identified as a diabetic product
My ASIN was removed and Amazon states that this product is found to make prohibited marketing claims to either diagnose, cure, mitigate, treat, prevent certain specific diabetics related diseases, disorder or conditions. Ingestible and/or Topical products that makes such prohibited marketing claims are restricted from listing or sale on Amazon.in marketplace.
My product does not CONTAINS NO WORDING surrounding diabetes cure or treatment or remedy etc.
There are no claims/wording on my product label, images, keywords, description and bullet points
I explained my case THOROUGHLY with the Restricted Products/Appeals team. I REMOVED all possible wording and LOOKED AT EVERYTHING that may have cause this. But no one is giving my a SPECIFIC explanation on WHAT/WHERE/HOW these claims are associated with my product.
I keep receiving the same rejection from a different person but they cannot answer MY QUESTIONS. I have provided the AYUSH LICENSE, MANUFACTURING CONTRACT, PILOT STUDY RESULTS.
All the case IDs that rejected my appeal with a generic response
9803347382
9803347382
9803347382
9803347382