QUANTITY AUTOMATICALLY KEEPS GOING TO 0 WITHOUT ME MAKING ANY CHANGES? Anyone else facing this strange problem?
I have a few different ASINS under my brand that I own that keep going to 0 quantity without me making any changes. I update the quantity to a high number and after a few hours it goes back to 0. And also, items that are showing in stock are shadow banned? I contacted Amazon and they said they are not seeing any problems from their end. Anyone else facing this strange quantity automatically going to 0 problem? My sales have drastically decreased because of this.
QUANTITY AUTOMATICALLY KEEPS GOING TO 0 WITHOUT ME MAKING ANY CHANGES? Anyone else facing this strange problem?
I have a few different ASINS under my brand that I own that keep going to 0 quantity without me making any changes. I update the quantity to a high number and after a few hours it goes back to 0. And also, items that are showing in stock are shadow banned? I contacted Amazon and they said they are not seeing any problems from their end. Anyone else facing this strange quantity automatically going to 0 problem? My sales have drastically decreased because of this.
4 replies
Seller_AZERk2AqSGs1f
I am having this problem as well. I edit the quantity on my listing and it goes back to the original amount. Contacted Amazon for help and they said the problem is not on their end. The problem is on their end. Very frustrating!
Jameson_Amazon
Hi @Seller_PowJEVUN0nrPt,
Thank you for reaching out about this! When you have a moment, can you please send me your case IDs for this situation? I'd love to take a further look into those cases to better determine what may be going on here.
Thanks again,
Jameson
