FBA Returns Chargebacks/Disputes
Is there a way to dispute or chargeback FBA returns after they are considered unfulfillable and are sent back to your home/warehouse. I am wanting to dispute items that have been defective but are returned back in its original condition or dispute items that have been used and are no longer sellable after inspecting.
I am ware of Safe-T Claims but this only works with FBM products.
FBA Returns Chargebacks/Disputes
Is there a way to dispute or chargeback FBA returns after they are considered unfulfillable and are sent back to your home/warehouse. I am wanting to dispute items that have been defective but are returned back in its original condition or dispute items that have been used and are no longer sellable after inspecting.
I am ware of Safe-T Claims but this only works with FBM products.
1 reply
Dominic_Amazon
Hi @Seller_s0dCvEL0O6pqJ,
Dominic from Amazon here, happy to help. You can create a Seller Support case and ask to be reimbursed for the removal order cost if you believe the unfulfillable status was incorrect.
Best,
Dominic m