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Seller_vlctKS4ot7Mzm

Promo code is not working

Hello, I need some guidance regarding a promotional issue. I've set up a promo code exclusively for our email subscribers, offering a 10% discount (only for one ASIN). However, when I tested it, it didn't seem to work as expected. Currently, we have an ongoing brand promotion providing the same 10% discount (all products) to cart abandoners, but without the need for a code, and this promotion is visible on the detail page.

Could this existing promotion be interfering with the one I'm trying to test? Would it be advisable to consider a different discount percentage?

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Seller_vlctKS4ot7Mzm

Promo code is not working

Hello, I need some guidance regarding a promotional issue. I've set up a promo code exclusively for our email subscribers, offering a 10% discount (only for one ASIN). However, when I tested it, it didn't seem to work as expected. Currently, we have an ongoing brand promotion providing the same 10% discount (all products) to cart abandoners, but without the need for a code, and this promotion is visible on the detail page.

Could this existing promotion be interfering with the one I'm trying to test? Would it be advisable to consider a different discount percentage?

Tags:Promotions
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Roberto_Amazon

Hello! @Seller_vlctKS4ot7Mzm

I wanted to follow up on your post. When you mention a promo code for your email subscribers, is this part of the brand tailored promos?

The promotion that will be visible should usually be the one with the highest benefit for the customers. Since both of the promotions you are setting have the same discount, they could be overlapping.

Brand Tailored promotions

I would recommend you to reach out to our Seller Support team for guidance on this issue.

Regards,

Roberto

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Seller_vlctKS4ot7Mzm

Promo code is not working

Hello, I need some guidance regarding a promotional issue. I've set up a promo code exclusively for our email subscribers, offering a 10% discount (only for one ASIN). However, when I tested it, it didn't seem to work as expected. Currently, we have an ongoing brand promotion providing the same 10% discount (all products) to cart abandoners, but without the need for a code, and this promotion is visible on the detail page.

Could this existing promotion be interfering with the one I'm trying to test? Would it be advisable to consider a different discount percentage?

34 views
1 reply
Tags:Promotions
00
Reply
user profile
Seller_vlctKS4ot7Mzm

Promo code is not working

Hello, I need some guidance regarding a promotional issue. I've set up a promo code exclusively for our email subscribers, offering a 10% discount (only for one ASIN). However, when I tested it, it didn't seem to work as expected. Currently, we have an ongoing brand promotion providing the same 10% discount (all products) to cart abandoners, but without the need for a code, and this promotion is visible on the detail page.

Could this existing promotion be interfering with the one I'm trying to test? Would it be advisable to consider a different discount percentage?

Tags:Promotions
00
34 views
1 reply
Reply
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Promo code is not working

by Seller_vlctKS4ot7Mzm

Hello, I need some guidance regarding a promotional issue. I've set up a promo code exclusively for our email subscribers, offering a 10% discount (only for one ASIN). However, when I tested it, it didn't seem to work as expected. Currently, we have an ongoing brand promotion providing the same 10% discount (all products) to cart abandoners, but without the need for a code, and this promotion is visible on the detail page.

Could this existing promotion be interfering with the one I'm trying to test? Would it be advisable to consider a different discount percentage?

Tags:Promotions
00
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Roberto_Amazon

Hello! @Seller_vlctKS4ot7Mzm

I wanted to follow up on your post. When you mention a promo code for your email subscribers, is this part of the brand tailored promos?

The promotion that will be visible should usually be the one with the highest benefit for the customers. Since both of the promotions you are setting have the same discount, they could be overlapping.

Brand Tailored promotions

I would recommend you to reach out to our Seller Support team for guidance on this issue.

Regards,

Roberto

00
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user profile
Roberto_Amazon

Hello! @Seller_vlctKS4ot7Mzm

I wanted to follow up on your post. When you mention a promo code for your email subscribers, is this part of the brand tailored promos?

The promotion that will be visible should usually be the one with the highest benefit for the customers. Since both of the promotions you are setting have the same discount, they could be overlapping.

Brand Tailored promotions

I would recommend you to reach out to our Seller Support team for guidance on this issue.

Regards,

Roberto

00
user profile
Roberto_Amazon

Hello! @Seller_vlctKS4ot7Mzm

I wanted to follow up on your post. When you mention a promo code for your email subscribers, is this part of the brand tailored promos?

The promotion that will be visible should usually be the one with the highest benefit for the customers. Since both of the promotions you are setting have the same discount, they could be overlapping.

Brand Tailored promotions

I would recommend you to reach out to our Seller Support team for guidance on this issue.

Regards,

Roberto

00
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