Customer Reviews - Unable to leave reviews
So, Having launched a few months ago, I have a couple of reviews for some items, but my bestselling item has no reviews, which i felt was odd. So I have been trying to work out why, and what to do about it.
So just now I went onto my normal amazon account (the one I use to purchase things), and clicked on ‘be the first to review this item’ to see what happened.
I got an error message saying :‘Something went wrong. We are currently unable to accept a review for this product’
Can anyone answer why this could be the case please?
I am a bit miffed by this.
Customer Reviews - Unable to leave reviews
So, Having launched a few months ago, I have a couple of reviews for some items, but my bestselling item has no reviews, which i felt was odd. So I have been trying to work out why, and what to do about it.
So just now I went onto my normal amazon account (the one I use to purchase things), and clicked on ‘be the first to review this item’ to see what happened.
I got an error message saying :‘Something went wrong. We are currently unable to accept a review for this product’
Can anyone answer why this could be the case please?
I am a bit miffed by this.
11 replies
Seller_drLRJgrBPnFBI
Could it be that Amazon have detected that you are the seller of the product, therefore are not allowed to leave a review.
Can you post the ASIN and someone could see if the same thing happens?
Seller_n33KwLeg9XOvi
You can’t review your own products - even if from a separate buying account.
I would strongly advice against attempting to add a product review for your item - it could result in permanent account suspension
Seller_f5cnodyVjLD4S
Do you as a buyer qualify to be able to review? Customers also need to be eligible.
To make sure your product is eligible to accept reviews you can check below, just enter the ASIN at the end of the link.
https://www.amazon.co.uk/gp/customer-reviews/aj/customer-and-asin/is-customer-eligible-to-review?asin=
