Case ID : 17057903381
I have opened this Case ID : 17057903381 and waiting for months. It still waiting for Amazon actions and there is no any action. I am so tired now.
my all products are trash. where is my shipment. they opened the box and took some products and enter the wrong closed shipment after that they did my shipment (FBA18SF5S6DL) working status and the box is waiting as working status and I dont know why ???
@Ricardo_Amazon @Lucre_Amzn @Jurgen_Amazon @Christine_Amazon @Josh_Amazon @JiAlex_Amazon
Case ID : 17057903381
I have opened this Case ID : 17057903381 and waiting for months. It still waiting for Amazon actions and there is no any action. I am so tired now.
my all products are trash. where is my shipment. they opened the box and took some products and enter the wrong closed shipment after that they did my shipment (FBA18SF5S6DL) working status and the box is waiting as working status and I dont know why ???
@Ricardo_Amazon @Lucre_Amzn @Jurgen_Amazon @Christine_Amazon @Josh_Amazon @JiAlex_Amazon
2 replies
Christine_Amazon
Hello @Sedsa
Christine here from Amazon Forums.
I wanted to update you regarding the case ID you provided. I’ve checked the status, and I can confirm that your case has been transferred to the correct team for resolution. However, I’d like to let you know that they are currently experiencing a backlog due to the high volume of shipments and investigations.
I kindly ask for your patience, and rest assured, once they’re able to address your case, you will receive a resolution as soon as possible.
Thank you for your understanding, and please feel free to reach out if you have any other questions or concerns.
Christine
